[. . . ] ANALOGUE TELEPHONE USER GUIDE
Table of Contents
General Information Answering Calls Making Calls Placing A Call On Hold Transferring Calls Conference Call Park Tone Override Voice Over Call Forwarding Paging Call Pickup Do Not Disturb Account Code Account Code Forced ACD/UCD Programming Station Speed Dial Quick Reference Guide Page 7 8 Page 5 6 Page 3 4 Page 1 2
General Information
The following should be considered when reviewing this User Guide: Access to many features is based on system assignments. [. . . ] 0 Dial telephone number Converse
Last CO/PBX Number Redial
Lift handset Dial Last Number Redial code # Converse
Station/System Speed Dial
Lift handset Dial Speed Dial code 77 Dial Speed Dial Memory location: Station Speed Dial System Speed Dial 80 99 00 79
Converse
Trunk Queuing
Upon receiving busy tone when all outside lines are busy: Dial Trunk Queue set code 78 Replace handset Note: When an outside line is available, your telephone will ring; lift handset and place call (no need to dial Trunk Access code).
2
Placing a Call on Hold
Exclusive Hold
With a call in progress: Press Hookswitch Note 1: Note 2: Replacing the handset when a call is on hold will cause the held call to immediately ring your station. Once a call is placed on hold, the telephone can be used to place another internal or outside call, or access a feature (i. e. While one outside call is on hold, another outside call cannot be established.
Transferring Calls
With a call in progress: Press Hookswitch Dial station number Announce call (optional) Replace handset Note 1: If the called station is busy, replacing handset will initiate a camp-on. An unanswered camp-on or ring transferred call will recall to your telephone after a preprogrammed time interval. To transfer a call directly to a personal voice mailbox, dial 7 after dialling the station number.
Note 2: Note 3:
3
Conference
With an internal call in progress: Press Hookswitch Place second call (internal or external) Announce conference Press Hookswitch to establish conference Note 1: Note 2: Note 3: Repeat above procedure to add a fourth party. Replacing the handset will cause the conference call to ring your telephone.
Call Park
With a call in progress: Press Hookswitch Dial Call Park set code 4
*
Dial Call Park location 0 9 Replace handset Note: If the dialled Call Park location is busy, dial another Call Park location (0 9).
Retrieving a Parked Call
Lift handset Dial Call Park retrieval code 4# Dial Call Park location 0 9 Converse
Tone Override
When calling a busy digital telephone: Dial Tone Override code
*
Wait for signalled party to answer
4
Voice Over
Originate
When calling a busy telephone: Dial Voice Over Code 6 Announce message
Answer
With a call in progress: Receive Voice Over announcement Replace handset; first call is terminated Lift handset when phone rings Converse with Voice Over originator
Call Forwarding
From Your Station
SET List handset Dial Call Forward set code: Forward All 41 CANCEL Lift handset Dial Call Forward cancel code: Forward All 42
Forward Busy/No Answer 43
Forward Busy/No Answer 44
Dial destination station number or voicemail or trunk access code and outside number. Replaced handset
Replace handset
Note: While set, Call Forward All will override Call Forward Busy/No Answer setting.
Paging
Lift handset Dial Paging code:
Internal
All Zones Zone A Zone B Zone C 51 52 53 54
External
All Zones Zone A Zone B Zone C All Int. 55 56 57 58 59
Page Wait for Meet-Me Answer or replace handset 5
Paging (Continued). . .
Meet-me Answer
Lift handset Dial Meet-Me Answer code: Internal page External page 5
*
5#
Converse
Call Pickup
Call Pickup System
Upon hearing ringing at another telephone: Lift handset Dial Call Pickup code: All Calls CO/PBX Line Night Call Pickup 68 6
Call Pickup Direct
Upon hearing ringing or voice announcement at another telephone: Lift handset Dial Call Pickup Direct code 67 Dial station number of the telephone to be answered Converse
*
69
Converse
Do Not Disturb
Set
Lift handset Dial DND set code Replace handset 40
Cancel
Lift handset Dial DND cancel code Replace handset 42
Account Code
With an outside call in progress: Press Hookswitch Dial Account Code Access Code __________ Dial Account Code (16 digits maximum) Press Hookswitch to return to held call 6
Account Code Forced
To place an outside call: Lift handset Dial Forced Account Code access code __________ Dial Forced Account Code (up to 13 digits) Dial trunk access code i. e. [. . . ] July 2003
Copyright © 2003 NEC Business Solutions Ltd Document No. [. . . ]