[. . . ] Contents Upon Purchase please ensure that the following items are included with the product. Should an item be missing, please contact your local distributor immediately. To remove the Hard drive holder Push the release button on the back right-hand side (in direction of the arrow) of the enclosure to release Hard drive holder, then push rear panel forward. [. . . ] 3) In Computer Management, go to > Storage Disk Management, and locate the drive letter allocated to your datacask device. 4) Right click on this drive and click on "initialize" (if available). Note: Before formatting the Hard drive make a back up, as all data will be deleted. For formatting the Hard drive with file systems other than NTFS, a utility Software tool will be required. 3) In Computer Management, go to > Storage Disk Management, and locate the drive letter allocated to your datacask device. 4) Right click on this drive and click on "initialize" (if available). Note: Before formatting the Hard drive make a back up, as all data will be deleted. For formatting the Hard drive with file systems other than NTFS, a utility Software tool will be required. Windows 98SE/ME Users Note: Windows 98SE/ ME do not have native support for USB2. Please keep in mind that Windows 98/ME do not support NTFS filing systems, please format your Hard drive with the FAT32 filing system. Windows 98SE Only Windows 98SE (Second edition) supports USB function, and will require the installation of a USB Host controller, which can be obtained from the Microsoft website. windows 98 also requires the installation of a specific device driver. The device driver for your datacask enclosure can be found on the CD included with this enclosure. Please open the respective driver file and run the install program before connecting your enclosure to the PC. [. . . ] Please do not send any goods to the Fukato-Service-Centre without obtaining an RMA number from the hotline first, as otherwise the goods will be returned unrepaired or refused. in the event of defects , only the buyer has a right to subsequent service. This service will include either repair or the delivery of a replacement product. [. . . ]