[. . . ] Important: Never send the product to be repaired without the prior agreement of your dealer. [. . . ] If the product is NOT UNDER WARRANTY, all costs including without limit costs of repair and freight must be paid for by the customer. Jamo provides a sixty (60) month warranty from the date of purchase against material and manufacturing defects on passive speakers and a twenty-four (24) month warranty on electronics; in the US only, Jamo provides a limited lifetime warranty on in-wall and in-ceiling speakers (each, a warranty period). For defects covered by the warranty, the product must be returned to the dealer/installer that sold the product. The warranty is only valid on presentation of the original sales receipt or other valid proof of purchase, and provided that the serial number on the product is fully legible. The warranty does not cover the following: a) Periodic inspection, maintenance and repair or replacement of parts resulting from normal wear and tear. b) Costs connected to delivery to the dealer , disassembly or re-installation of the product. C) Misuse, including use for purposes other than was intended, or faulty installation. D) Damage caused by lightning, water, fire, natural catastrophes, war, insurrection, incorrect line voltage, insufficient ventilation, transport or other causes outside of the control of Jamo. [. . . ] D) Damage caused by lightning, water, fire, natural catastrophes, war, insurrection, incorrect line voltage, insufficient ventilation, transport or other causes outside of the control of Jamo. [. . . ]