[. . . ] Our products are developed to meet the highest quality, performance and design standards. SAFETY PRECAUTIONS When using electrical appliances, certain basic safety precautions must be followed, including the following: - Read all of the instructions before using the appliance. [. . . ] - Repairs must be performed only by an authorised technical service centre. - Never use the grill if it is not operating correctly, has been dropped or is damaged. - Use only with the supplied drip tray and make sure that it is correctly positioned. - Do not use sharp utensils on the grill as they could damage the plates' non-stick surface. - As the heating turns on and off cyclically, the plates may expand and make a noise; this is absolutely normal in this product. - If the power cord is damaged, it must be replaced by the manufacturer or its authorised technical service centre or by a qualified technician in order to avoid hazards. - This product must not be used by children or by other people without assistance or supervision if their physical, sensory or mental condition limits safe use of the appliance. Children must be watched to make sure that they do not play with the appliance. Before using Place the grill on a firm, level, heat-resistant work surface. This is normal with new heating elements and will disappear after a little while. The appliance will reach the set temperature after about 3-5 minutes and the (green) ready light will come on. Use the handle to lift the top plate and place the food on the base plate using wooden or plastic (heat-resistant) utensils. [. . . ] Use a paper serviette dampened with a little cooking oil to remove stubborn stains. Clean the drip tray with hot soapy water and place in the top basket of the dishwasher. [. . . ]