[. . . ] Our products are developed to meet the highest quality, performance and design standards. [. . . ] Our scales are designed for a long life, but incorrect use or handling may cause malfunctions of the electronic sensors. Press on the scales firmly with your foot until "H1" is displayed. Note: If the scales are moved from their usual position, this can cause inaccurate weight readings the first few times the scales are used. TROUBLESHOOTING GUIDE If any problems occur with use of the scales: 1. Check that the scales are placed on a flat, level floor and are not touching against any wall. If the display remains blank or "LO" is displayed when you press on the scales to turn them on, try inserting new batteries. [. . . ] For more detailed information about the recycling of this product, please contact your local city office, household waste disposal service or the retail store where you purchased this product. [. . . ]