[. . . ] WorkCentre 3119 User Guide 705N00022 © 2006 Xerox Corporation. Xerox Corporation is not responsible for any direct or indirect damages, arising from or related to use of this manual. · IBM and IBM PC are trademarks of International Business Machines Corporation. · Microsoft, Windows, Windows 98, Windows Me, Windows 2000, and Windows XP are registered trademarks of Microsoft Corporation. [. . . ] Toner specks · The paper may not meet specifications; for example, the paper is too moist or too rough. See page 8. 2. Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: · The drum inside the toner cartridge has probably been scratched. If white vertical streaks appear on the page: · The surface of the LSU part inside the machine may be dirty. Clean the LSU (see page 8. 2). Gray background If the amount of background shading becomes unacceptable: · Change to a lighter weight paper. · Check the machine's environment: very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading. See page 8. 4. Toner smear Vertical repetitive defects Dropouts If faded areas, generally rounded, occur randomly on the page: · A single sheet of paper may be defective. · The moisture content of the paper is uneven or the paper has moist spots on its surface. · If these steps do not correct the problem, contact a service representative. If marks repeatedly appear on the printed side of the page at even intervals: · The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the toner cartridge; see page 8. 2. After the printout, if you still have the same problems, remove the toner cartridge and install a new one. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. · If you use inferior quality paper; see page 8. 2. 9. 7 Troubleshooting Condition Background scatter Suggested solutions Background scatter results from bits of toner randomly distributed on the printed page. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. · If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. · If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties. Condition Wrinkles or creases Suggested solutions · Ensure that the paper is loaded properly. · Try printing to the rear cover. Back of printouts are dirty Check for leaking toner. See page 8. 1. Misformed characters · If characters are improperly formed and producing hollow images, the paper stock may be too slick. · If characters are improperly formed and producing a wavy effect, the scanner unit may need service. Black pages · The toner cartridge may not be installed properly. Contact a service representative. Page skew · Ensure that the paper is loaded properly. · Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. Loose toner Curl or wave · Ensure that the paper is loaded properly. [. . . ] is set as the default printer. 6 7 8 9 10 Your printer's IP address appears on the Printer List, and For a USB-connected Macintosh 1 2 3 4 5 6 Follow the instructions on "Installing Software for Macintosh" on page 27 to install the PPD and Filter files on your computer. Your printer appears on the Printer List, and is set as the default printer. 28 Using Your Printer with a Macintosh Printing NOTES: · The Macintosh printer's properties window that appears in this User's Guide may differ depending on the printer in use. · You can check your printer name in the supplied CDROM. Changing Printer Settings You can use advanced printing features when using your printer. The printer name which appears in the printer properties window may differ depending on the printer in use. [. . . ]