[. . . ] Extended contact with your body, even through clothing, could cause discomfort or, eventually, a skin burn. v To reduce the risk of electric shock, do not use your computer in or near water. v To avoid electric shock, do not use your computer with the telephone cable connection during an electrical storm. Do not connect the cable to or disconnect it from the telephone outlet on the wall during an electrical storm. [. . . ] v Engineering change management - Occasionally, there might be changes that are required after a product has been sold. SONY or your reseller, if authorized by SONY, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: v Replacement or use of non-SONY parts or nonwarranted SONY parts Note: All warranted parts contain a 7-character identification in the format SONY FRU XXXXXXX v Identification of software problem sources v v v v Configuration of BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs
Refer to your SONY hardware warranty for a full explanation of SONY warranty terms. Be sure to retain your proof of purchase to obtain warranty service.
Chapter 3. Getting help and service from SONY
39
Getting help and service
If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available: v Machine Type and Model v Serial numbers of your computer, monitor, and other components, or your proof of purchase v Description of the problem v Exact wording of any error messages v Hardware and software configuration information for your system Telephone numbers Note: Telephone numbers are subject to change without notice. For the latest list of SONY HelpCenter telephone numbers and hours of operation, visit the Support Web site at www. ibm. com/pc/support
Country or region Argentina Australia Austria Bolivia Belgium Language Spanish English Spanish German Dutch French Brazil Canada Portuguese English/ French in Toronto only call Chile China China(Hong Kong S. A. R) Colombia Denmark Ecuador Finland France Spanish Mandarin Cantonese/ English/ Putonghua Spanish Danish Spanish Finnish French Telephone Number 0800-666-0011 1300-130-426 0800-0189 01-24592-5901 02-210-9820 02-210-9800 55-11-3889-8986 1-800-565-3344 416-383-3344 800-224-488 800-810-1818 2825-87799 980-912-3021 45 20 82 00 1-800-426911(option #4) 09-22 931 840 02 38 55 74 50
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ThinkPad® X Series Service and Troubleshooting Guide
Getting help and service
Country or region Germany Ireland Italy Japan Luxembourg Mexico Netherlands New Zealand Norway Peru Portugal Russia Spain Sweden Switzerland Language German English Italian Japanese French Spanish Dutch English Norwegian Spanish Portuguese Russian Spanish Swedish German/ French/ Italian Taiwan United Kingdom United States Uruguay Venezuela Mandarin English English Spanish Spanish 886-2-2725-9799 0-1475-555 055 1-800-772-2227 000-411-005-6649 0-800-100-22011 Telephone Number 07032-1549 201 01-815 9200 02-7031-6101 0120-887-870 298-977 5063 001-866-434-2080 020-514 5770 0800-446-149 66 81 11 00 0-800-50-866 21-791 51 47 095-940-2000 91-662 49 16 08-4771 4420 0583-33-09-00
Getting help around the world
If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by SONY or by SONY resellers who are authorized to perform warranty service, International Warranty Service is available for your computer. Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care. 26 AWG or larger (thicker) telephone cable.
Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions, such as: Never install telephone wiring during an electrical storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
Appendix A. Important safety instructions
45
Avoid using a telephone (other than a cordless type) during an electrical storm. Do not use the telephone to report a gas leak in the vicinity of the leak.
Laser compliance statement
An optical storage drive (device), such as a CD-ROM, CD-RW, DVD-ROM drive and SuperDisk, which can be installed in the SONY ThinkPad computer is a laser product. The drive's classification label (shown below) is on the surface of the drive. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT The drive is certified by the manufacturer to comply with the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class I laser products at the date of manufacture. In other countries, the drive is certified to conform to the requirements of IEC825 and EN60825 for Class 1 laser products.
DANGER
Do not open the optical storage drive unit; no user adjustments or serviceable parts are inside. Use of controls, adjustments, or the performance of procedures other than those specified might result in hazardous radiation exposure.
Class 1 laser products are not considered hazardous. [. . . ] SONY übernimmt keine Verantwortung für Fehler, die sich aus einer nicht empfohlenen, unsachgemäßen Modifizierung an diesem Produkt zur Erfüllung der Sicherheitsanforderungen ergeben.
Appendix D. Wireless Regulatory information
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ThinkPad® X Series Service and Troubleshooting Guide
Appendix D. Wireless Regulatory information
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European Union
RLAN (maximum power > 10 mW and < 100 mW) - Belgie B Gebruik buiten gebouw alleen op kanalen 10 (2462 MHz) en 11 (2467 MHz). Voor privé-gebruik buiten gebouw over publieke grond over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. [. . . ]