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Troubleshooting
VAIO User Guide
VAIO Tap 20
SVJ2021
Use this manual if you encounter any problems, or have any questions about your VAIO computer.
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
Read This First
Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport. sony. com/US/VAIO (USA) http://www. sony. ca/support/ (Canada: English) http://fr. sony. ca/support (Canada: French) http://esupport. sony. com/LA/VAIO (Latin American area) http://esupport. sony. com/BR/VAIO (Brazil)
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Troubleshooting
Windows 8: The Basics
Apps Display Internet Power Windows Help and Support Menu Store
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Parts Description
Keyboard Mouse VAIO computer
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Setup
Battery Display Memory module Power VAIO computer Keyboard Mouse Supplied items
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Network / Internet
Apps Internet Store LAN Wi-Fi
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Connections
Audio BLUETOOTH CD/DVD/BD Headphones Keyboard Microphone Peripheral device Speakers Wi-Fi Battery Display Internet LAN Mouse Power USB
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Settings
Audio BIOS Button Camera Memory module Microphone Peripheral device Recovery Sensor Speakers VAIO computer Battery CD/DVD/BD Display Menu Password Power Security Service and support Touch panel
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Backup / Recovery
BIOS Backup Button Partition Refresh VAIO computer Built-in storage device CD/DVD/BD Recovery Service and support
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Security
BIOS Internet Service and support Password VAIO computer
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Other Operations
Battery Built-in storage device Display Keyboard Memory module NFC/One-touch functions Power USB Windows Camera Help and Support Memory card Mouse Partition Touch panel VAIO computer
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Notifications
Care and maintenance Important notice Read this first Service and support VAIO computer Product registration Security Supplied items
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
© 2012 Sony Corporation
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How to Use
VAIO User Guide
VAIO Tap 20
SVJ2021
Use this manual if you encounter any problems, or have any questions about your VAIO computer.
Troubleshooting
Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices
Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport. sony. com/US/VAIO (USA) http://www. sony. ca/support/ (Canada: English) http://fr. sony. ca/support (Canada: French) http://esupport. sony. com/LA/VAIO (Latin American area) http://esupport. sony. com/BR/VAIO (Brazil)
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Troubleshooting
Read This First How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications About your VAIO computer’s configuration
To find out about the configuration of your VAIO computer, visit the Sony online support website. [Details] Some features, options, and supplied items may not be available on your VAIO computer. [. . . ] Hint When Airplane mode is Off, the WIRELESS indicator light on your VAIO computer stays on.
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Troubleshooting
Connecting an External Drive How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
Related Topic Connecting a USB Device Note Be sure to connect an external drive to a power source with an AC adapter (if supplied). Hint You may need to install a driver depending on the external drive you use. In addition, procedures to connect and use an external drive vary depending on the drive you use. Refer to the manual that came with your external drive for more information. Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. Plug one end of a USB cable (3) (not supplied) into the USB port (2), and the other end to the external drive. [Details]
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Troubleshooting
How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
Creating/Changing/Removing Your Windows Password
Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode. Refer to Windows Help and Support for more information on the Windows password. Hint You can enter a hint in order to recall your password if you forget it. You can also create a password reset disc that can be used to create a new password. Refer to Windows Help and Support for more information on the Windows password. [Details]
Related Topic Setting/Changing the Power-on Password
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Troubleshooting
Removing the Power-on Password How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. Leave the Enter New Password and Confirm New Password fields blank and press the Enter key. or key to select the Exit tab, select Exit Setup, and then press the 5. At the confirmation prompt, press the Enter key.
Related Topic Setting/Changing the Power-on Password What should I do if I forget the power-on password to start my VAIO computer?
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Troubleshooting
Setting/Changing the Power-on Password How to Use
Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications
You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. Machine password (for administrators): Allows users with administrative rights to change all the setup options in the BIOS setup screen, as well as to start your VAIO computer. User password (for users without administrative rights): Allows standard users to change some of the BIOS setup options, as well as to start your VAIO computer. To change the password, enter the current password and a new password. The password can be set up to 32 alphanumeric characters long (including spaces) and it is case-sensitive. Press the or key to select Password when Power On, press the Enter key, and select Enabled. key to select the Exit tab, select Exit Setup, and then press the
7. [. . . ] If you cannot recover your VAIO computer from the recovery area, restart the computer and recover the computer from the recovery area again, or use Recovery Media. If you cannot recover your VAIO computer using a USB optical drive or USB flash drive, connect the drive to another USB port or to the USB port that is compliant with the USB 2. 0 standard (if any). [Details] If the problem persists, visit the VAIO online support website for further assistance.
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How to Use
Troubleshooting
Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices
What should I do if my VAIO computer becomes unstable (Windows does not start)?
Try the suggestions below: Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. [. . . ]