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Troubleshooting
VAIO User Guide
SVZ1311 Series
Use this manual if you encounter any problems, or have any questions about your VAIO computer.
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
Read This First
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Troubleshooting
Parts Description
Docking station VAIO computer
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Setup
Battery Power VAIO computer Supplied items
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Network / Internet
Internet LAN Wireless LAN
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Connections
Audio BLUETOOTH CD/DVD/BD Docking station Headphones LAN Optical digital output Power USB Wireless LAN Battery Display HDMI Internet Noise canceling headphones Peripheral device Speakers VAIO computer
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Settings
Audio BIOS Button Camera Encryption HDMI Memory card Noise canceling headphones Password Power Service and support TPM VAIO computer Battery CD/DVD/BD Display Fingerprint authentication Keyboard Memory module Optical digital output Peripheral device Security Speakers Touch pad
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Playback
CD/DVD/BD HDMI Peripheral device
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Backup / Recovery
BIOS Backup Button Partition Service and support Built-in storage device CD/DVD/BD Recovery VAIO computer
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Security
BIOS Encryption Internet Service and support VAIO computer Fingerprint authentication Password TPM
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Other Operations
BIOS Battery CD/DVD/BD Keyboard Memory card Power USB Built-in storage device Camera LAN Partition Touch pad VAIO computer
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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Troubleshooting
Notifications
CD/DVD/BD Care and maintenance Product registration Security Supplied items Important notice Read this first Service and support VAIO computer
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
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How to Use
VAIO User Guide
SVZ1311 Series
Use this manual if you encounter any problems, or have any questions about your VAIO computer.
Troubleshooting
Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices
© 2012 Sony Corporation
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Troubleshooting
Read This First How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
Congratulations on your purchase of this VAIO(R) computer and welcome to the on-screen User Guide.
About your VAIO computer’s configuration
To find out about the configuration of your VAIO computer, visit the Sony online support website. [Details] Some features, options, and supplied items may not be available on your VAIO computer. Features Available features vary depending on the model or options you selected. Not all features described in this manual are available depending on your model. [. . . ] Machine password (for administrators): Allows users with administrative rights to change all the setup options in the BIOS setup screen, as well as to start your VAIO computer. User password (for users without administrative rights): Allows standard users to change some of the BIOS setup options, as well as to start your VAIO computer. Turn on your VAIO computer and press the F2 key repeatedly until the VAIO logo disappears. If you intend to change the current password, enter the password which you want to change. (For example, enter your machine password to change a machine password. ) The BIOS setup screen appears. To change the password, enter the current password and a new password. The password can be set up to 32 alphanumeric characters long (including spaces) and it is case-sensitive. Press the or key to select Password when Power On, press the Enter key, and select Enabled. key to select the Exit tab, select Exit Setup, and then press the
6. You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged. )
Related Topic Removing the Power-on Password Creating/Changing/Removing Your Windows Password What should I do if I forget the power-on password to start my VAIO computer?
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Troubleshooting
Reducing BIOS Boot Time How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
You can reduce BIOS boot time by enabling Fast BIOS Startup Settings. Click System Information and Fast BIOS Startup Settings to enable the settings. You can boot your VAIO computer only from the built-in storage device and an external device. See Booting Your VAIO Computer from External Devices [Details] for more information. You cannot use peripheral devices, such as a USB keyboard, until Windows starts.
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Troubleshooting
How to Use
Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications
Using the Built-in Camera <Built-in camera equipped models>
If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger. For detailed information on how to use the software, refer to the help file included with the software. The built-in camera indicator light is on while the built-in camera is in use. Hint The software installed on your VAIO computer varies depending on the computer’s configurations.
1. Built-in microphone (monaural)
To make a video call using Windows Live Messenger
1. You need to sign in to Windows Live Messenger to make a video call.
To display images from the built-in camera
1. Click (Start), All Programs, ArcSoft Webcam Suite, and WebCam Companion 4. [. . . ] If the problem persists, visit the VAIO online support website for further assistance.
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How to Use
Troubleshooting
Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices
What should I do if I cannot create Recovery Media?
Try the suggestions below: Download and install the latest updates using VAIO Update. If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source. If the problem persists, visit the VAIO online support website for further assistance.
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How to Use
Troubleshooting
Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices
What should I do if I cannot recover my VAIO computer from the recovery area?
Recover your VAIO computer from Recovery Media if you have used software to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care Rescue. If the problem persists, visit the VAIO online support website for further assistance.
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How to Use
Troubleshooting
Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices
What should I do if my VAIO computer becomes unstable (Windows does not start)?
Try the suggestions below: Restore computer system files. [. . . ]