User manual ASUS EEE PC 1215B

[. . . ] Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp. , Insyde Software Corporation, ATI Technologies Inc. , and Adobe Systems Incorporated. [. . . ] Try another telephone line, preferably one normally used for a fax machine or modem. If the modem doesn't dial or no dial tone is detected · · · · · Check all cables and connections. Connect a standard telephone to the phone line and make sure the line is working. Try another telephone line, preferably one normally used for a fax machine or modem. If you're in a foreign country/region, the dial tone may not be recognized by the modem. Click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options. Select your modem on the Modems tab, then click Properties, Modem, and disable the option that waits for a dial tone. Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the period you must wait before trying again differ from country/region to country/region: check with your telephone company. For example, if you are dialing from Italy and fail to connect to your server or cancel the connection, you must wait one minute before dialing that number again. If you dial before then, you will get an error message that says "delay. " After the fourth failed connection, you must wait one hour before trying the number again. If you dial before the hour is up, you will get a message that says "black list. " · 22 Troubleshooting and Diagnostics zt1000/xz300 and xt1500 Series Troubleshooting and Self-Repair Guide If the modem dials incorrectly · · · · Check the telephone number you entered, including any digits required for outside access or long distance. Check all cables and connections. One-Touch Button Problems If One-Touch buttons are not working properly · Make sure the items associated with the buttons are the ones you want. If the onscreen display does not appear when pressing a One-Touch button · Make sure the Onscreen Display is enabled. 24 Troubleshooting and Diagnostics zt1000/xz300 and xt1500 Series Troubleshooting and Self-Repair Guide Parallel and USB Problems If a USB mouse doesn't work · · · · · · Make sure you followed the manufacturer's installation instructions completely and have installed the mouse properly. Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and double-click Universal Serial Bus Controllers. If a USB modem doesn't work properly · · · · · See "Modem Problems" on page 22. Use the modem troubleshooter (under Networking problems) in Windows Help and Support. Double-click the internal modem, then select the option to disable the modem. · Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the hardware tab, open the Device Manager, then double-click Universal Serial Bus controllers. If the parallel port is not working · · Make sure the port connection is secure. Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and double-click Ports (COM & LPT). Test the ports with the e-DiagTools diagnostics-- see "Using the e-DiagTools Diagnostic Tests" on page 31. · If the USB port is not working · · Contact the vendor of the peripheral device and check the ASUS Notebook Web site (www. hp. com/notebooks) for the latest versions of the USB drivers and the driver for the device. Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and double-click Universal Serial Bus controllers. [. . . ] This requires a sales receipt showing the notebook serial number and owner's name, or a written statement from the owner attesting that he or she is the owner of the notebook. The fact that the notebook is in the hands of an ASUS representative on behalf of the customer is not evidence of ownership. In addition, ASUS will not remove the password of a notebook for any non-owner, even if it is requested by law enforcement agencies. If you receive such a request, you should notify management and ASUS Corporate Legal immediately. [. . . ]