User manual AVAYA IP OFFICE 5420 PHONE

[. . . ] IP Office 5420 + EU24 User's Guide 40DHB0002UKEG ­ Issue 4 (9th February 2004) Page ii - Contents Contents The 5420 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Overview of the 5420 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Call Appearance Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] If the display slot is not already used, the display shows BUTTON PROGRAMMED!. · Press EXIT to end programming or · Press Cont to continue programming other functions. If the display slot already has a programmed function, the display shows FEATURE ON BUTTON. to keep the existing function and forget the function just · Press Keep programmed. to delete the existing function and forget the function just · Press Delete programmed. 8. 9. IP Office 5420 + EU24 User's Guide 40DHB0002UKEG ­ Issue 4 (9th February 2004) Function Keys - Page 27 Function Key Programming Page 28 - Function Key Programming Function Keys Display Key Features This section lists the features that can be programmed against and Function Keys. The shorthand name is the name that is displayed next to the programmed key, along with any data programmed for the feature. Those functions marked with a (!) or an (#) can be programmed by the 5420 user. This programming requires the phone to already have a soft key assigned to the Admin (for !See Function Key Programming on page 25 for lists of Admin and Admin1 functions. All of the following functions can be programmed onto your 5420 by your System Administrator. The command path is shown, for example: [User | Digital Telephony | Emulation | Directory]. Dial (#) Automatically dials the displayed number. This function can be programmed through the phone by the user using an Admin 1 key. Pressing the Dial [User | Digital Telephony | Dial] See also: · AD - Abbreviated Dial (!) on page 29. · Prog - Abbreviated Dial Program (!) on page 46. Group (#) Answer or clear calls ringing a specific group. This function requires entry of the group number (allocated by your System Administrator). This function can be programmed through the phone by the user using an Admin 1 key and the group number. Pressing displays details of one of those calls and options to drop (Drop ) the call, answer the call (Answn ) or exit the group monitor ( EXIT). [User | Digital Telephony | Group] User (#) See the status of a specific user, call that user and pick-up calls to that user. When programmed by your System Administrator (on the IP Office), the user name is entered. This function can also be programmed through the phone by the user using an Admin 1 key and then the user number. The when the user is called the user name is underlined with a symbol beside it. If the System Administrator has setup group monitoring of the same user, pressing the user key when the user is busy on a call displays several options. These are Drop (end the user's call), Listn (listen to the call), and Aquir (takeover the call). [. . . ] Your System Administrator may change these and/or add additional codes for other features and for speed dials. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on. *00 *01 *02 *03 *04 *05 *06 *07*N# *08 *09 *10*N# *11*N# *12*N# *13*N# *14*N# *15 *16 *17 *18 *19 *20*N# *21*N# *29 *30 *31 Cancel All Forwarding Forward Unconditionally On Forward Unconditionally Off Forward on Busy On Forward on Busy Off Forward on No Answer On Forward on No Answer Off Forward to number Do Not Disturb On Do Not Disturb Off Do Not Disturb Exception Add Do Not Disturb Exception Delete Follow Me Here Follow Me Here Cancel Follow Me To Call Waiting On Call Waiting Off Voicemail Collect Voicemail On Voicemail Off Set Hunt Group Night Service Clear Hunt Group Night Service Toggle Calls Call Pick Up Any Call Pick Up Group *32*N# *33*N# *34 *35*N# *36*N# *37*N# *38*N# *39 *40 *41 *42 *43 *44 *45*N# *46 *47 *48 *49 *50 *51 *52 *53*N# *57*N# *70*N# *71*N# Call Pick Up Extension Call Queue Hold Music Extn Login Extn Logout Park Call Ride Call Relay On Relay Off Relay Pulse Relay On Relay Off Relay Pulse Call Steel Call Steel Conference Add Voicemail Ringback On Voicemail Ringback Off Forward Hunt Group Calls On Forward Hunt Group Calls Off Clear Call Call Pickup Members Forward on busy number Dial Physical Extn by Number Dial Physical Extn by ID IP Office 5420 + EU24 User's Guide 40DHB0002UKEG ­ Issue 4 (9th February 2004) System Features - Page 55 Voicemail Page 56 - EU24 Overview EU24 Expansion Module EU24 Expansion Module EU24 Overview The EU24 Expansion Module is an optional device that can be connected to your 5420 Digital Telephone to extend the number of call appearance and feature buttons available on the telephone. Depending on how they have been programmed by your System Administrator, these buttons can be used for call appearances or features. You can adjust the viewing angle of the EU24 display to match that of your 5420 telephone. [. . . ]