User manual EPSON STYLUS PRO 7700

[. . . ] User's Guide NPD4075-00 EN Epson Stylus Pro 7700/7710/9700/9710 User's Guide Copyrights and Trademarks Copyrights and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U. S. ) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. [. . . ] Paper is not cut correctly. Check the Source setting in the printer driver and printer's control panel, and load the paper correctly. Press the button to release the paper presser, and open the front cover. See "Feeding or ejecting troubles" on page 102 Paper cutter may be dull. See "Replacing the Cutter" on page 70 CUTTER UNIT NEARING END OF SERVICE LIFE. RECOMMEND REPLACING THE CUTTER UNIT Paper cutter may be dull. Replace the paper cutter. See "Replacing the Cutter" on page 70 87 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Problem Solver Error messages PAPER ERROR LOAD PAPER CORRECTLY REFER TO THE MANUAL Description The paper is not loaded correctly. What to do Press the button to release the paper presser, and remove the paper. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 PAPER SENSOR ERROR BUTTON PRESS THE LOAD DIFFERENT PAPER The barcode has not been read correctly. button to clear the error, or press the Press the button to release the paper presser to set a different paper. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 PAPER LOW The roll paper is close to running out. The paper installed is not supported for borderless printing. Replace the roll paper with a new one. See "Using Roll Paper" on page 29 Press the button to cancel jobs, and then eject the paper. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 See "Paper Information" on page 166 BORDERLESS ERROR LOAD A SUPPORTED PAPER SIZE OR LOAD PAPER CORRECTLY The size of the cut sheet media is not recognized properly. If the paper is wavy or slack, the printer cannot recognize the paper size correctly. See "Using Cut Sheet Media" on page 36 The paper is not set correctly. Set the paper correctly in the printer. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 PAPER EJECT ERROR REMOVE PAPER FROM PRINTER PAPER SIZE ERROR LOAD CORRECT PAPER SIZE The roll paper is used with the Sheet mode. The paper is jammed. Press the button to release the paper presser, and then remove the paper. Match the loaded paper size to the data size. PAPER JAM REMOVE PAPER Remove the jammed paper. See "Feeding or ejecting troubles" on page 102 88 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Problem Solver Error messages related to the printer Error messages FRONT COVER OPEN CLOSE FRONT COVER INK COVER OPEN CLOSE RIGHT INK COVER CANNOT OPEN INK COVER IS ANYTHING OBSTRUCTING THE RIGHT INK COVER?PRESS INK COVER OPEN BUTTON F/W INSTALL ERROR UPDATE FAILED RESTART THE PRINTER PRINTER ERROR RESTART THE PRINTER Description The front cover is open. What to do Close the front cover. The ink cover(s) is open. Close the ink cover(s). The ink cover(s) cannot be opened. Remove any object if it is obstructing the ink cover(s). Then, press the button again. The printer fails to update the firmware. Turn the printer off, and then restart the printer. Turn the printer off, and after a while turn it on again. The printer needs to be restarted while recovering the error. The installed printer driver is not correct for the printer. COMMAND ERROR CHECK DRIVER SETTINGS Stop printing, and press the the job and reset the printer. button to cancel Stop printing, and press the button to cancel the job and reset the printer. Then make sure that the installed printer driver is correct for the printer. 89 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Problem Solver Error messages related to the maintenance Error messages PAPER SENSOR ERROR PRESS THE BUTTON LOAD THE CORRECT PAPER REFER TO THE MANUAL Description The loaded paper is not proper for the Print Head Alignment. Press the button to release the paper presser, and then load the paper that matches with the media type selected for the Print Head Alignment. [. . . ] This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required. Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Help for Users in Vietnam Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: Contacts for information, support, and services are: Epson Hotline (Phone): Service Center: 84-8-823-9239 80 Truong Dinh Street, District 1, Hochiminh City Vietnam World Wide Web (http://www. epson. com. sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Help for Users in Indonesia Contacts for information, support, and services are: Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty World Wide Web (http://www. epson. co. id) Information on product specifications, drivers for download Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline Sales enquiries and product information Technical support Phone Fax (62) 21-572 4350 (62) 21-572 4357 Help for Users in Thailand Contacts for information, support, and services are: World Wide Web (http://www. epson. co. th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: 178 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Where To Get Help Bandung Lippo Center 8th floor Jl. Gatot Subroto No. 2 Bandung Phone/Fax: (62) 22-7303766 Hitech Mall lt IIB No. Kusuma Bangsa 116 ­ 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Hotel Natour Garuda Jl. [. . . ]