User manual GRASS VALLEY EDIUS 5 LICENSE MANAGER APPLICATION NOTE 11-2010

[. . . ] " Location of the EdiusLM. exe Tool the ediuslM. exe. exe tool can be found in your eDiUS full installation DVD tools folder: We recommend copying and pasting the ediuslM. exe file onto your computer's desktop. www. grassvalley. com 1 www. grassvalley. com 1 EDIUS 4/5/6 LIcEnSE ManagEr (EDIUSLM. ExE) Transferring Licenses Transferring Licenses from the USB License Key to the Pc if you have decided that you wish to transfer your eDiUS license from the USB license Key to your pc, please use the following steps: 1. Select all the licenses you have in the USB column (Shift + top and bottom license) 4. Select the arrow on the middle pointing to the right (top arrow) 5. Select "Yes" and the license will be transferred to the pc side, during this process both columns will gray out 7. [. . . ] insert your eDiUS USB license Key for which you wish to have the additional license installed 10. Your additional license will no longer be greyed out so you can transfer it 11. the license will transfer, during this process both screens will gray out 14. You can close the ediuslM. exe tool Important Notes: · if your eDiUS USB license Key is damaged, you will loose your additional license. please make note and advise any support teams about what licenses are on your USB license Key. We strongly recommend taking a print screen of the license list you have. · in my example, you will see i have transferred procoder 3 license, this is only possible with procoder 3 as earlier versions of procoder use a different type of USB license Key. · You can use this process to merge eDiUS license versions so you have one USB license Key for all your eDiUS 4, 5, and 6 licenses, but this may not be supported if damaged. www. grassvalley. com 5 EDIUS 4/5/6 LIcEnSE ManagEr (EDIUSLM. ExE) Troubleshooting We will often ask you to use the ediuslM. exe tool to troubleshoot problems with your licenses. if you try to open your eDiUS program and are faced with an error such as: it indicates a potential problem with your eDiUS USB license Key. insert your eDiUS USB license Key into the pc before troubleshooting, double click the ediuslM. exe icon. please see the different results below to find your next step: Error 7 ­ Will either mean that the USB license Key is not connected, the driver has not been installed correctly, or there is a hardware problem with the USB license Key. please check the USB leD: leD off = Hardware problem leD Flashing/constant = Driver issue or hardware problem, please reinstall the HASp driver from your current version of your eDiUS installation DVD. RMA Procedure: 1. contact your Grass Valley Authorized Reseller/Distributor to arrange an RMA 2. Your distributor will need to send the USB license Key to Grass Valley, so please request a turn-around time when making your RMA request 6 www. grassvalley. com EDIUS 4/5/6 LIcEnSE ManagEr (EDIUSLM. ExE) Troubleshooting When the eDiUS USB license key is inserted and the ediuslM. please check the version of ediuslM. exe you are using, if this is an older version than the one found on your eDiUS install DVD, it will not show the latest licenses. RMA Procedure: 1. contact your Grass Valley Authorized Reseller/Distributor to arrange an RMA 2. [. . . ] if you have your eDiUS/procoder USB license Key covered by your insurance (depending on your policy) you can file a claim for the cost of the new license (subject to any policy deductibles). if you do not have a version shown, this is most likely for eDiUS 4. if you have a later version installed, please get the ediuslM. exe tool from the eDiUS installation DVD; copy and paste it onto your Windows Desktop. For eDiUS 5 and 6, here is the list of versions: eDiUS 5. 00 = 1. 4. 0. 6 eDiUS 5. 10 = 1. 4. 0. 14 eDiUS 5. 12+ = 1. 4. 0. 15 eDiUS 6. 01 = 1. 5. 1. 3 SaLES Local and regional sales contacts can be found by visiting www. grassvalley. com/sales SUPPOrT Local and regional support contacts can be found by visiting www. grassvalley. com/support © Copyright 2010 Technicolor USA, Inc. [. . . ]