User manual HANDSPRING VISOR PHONE

[. . . ] VisorPhoneTM Module User Guide Copyright Copyright © 2000 - 2001 Handspring, Inc. Handspring, Springboard, Visor, VisorPhone, the Handspring logo, and the Springboard logo are trademarks of Handspring, Inc. , and may be registered in some jurisdictions. Graffiti, HotSync, and Palm OS are registered trademarks of Palm, Inc. All other trademarks are the property of their respective owners. Disclaimer and limitation of liability Handspring, Inc. [. . . ] Verify that you are in a network coverage area and then move a few yards away and try the call again. If you are in a weak coverage area (1 bar of signal strength or less), you may not be able to complete calls even though you are registered to the network. 87 s s I tried dialing a phone number, but my VisorPhone just beeps at me s s s Troubleshooting and Maintenance I can't dial international numbers Call waiting doesn't work For security purposes, most service providers require you to enable international calling on your account. For details, see "Disabling call waiting" on page 74. Call forwarding For security purposes, most service providers require you doesn't work to enable this feature on your account even though there is usually no extra charge. Caller ID Some service providers require you to enable this feature blocking for my on your account. Call your service provider to enable outgoing calls blocking your Caller ID. doesn't work Some incoming caller's names don't appear in Call History The SIM Phonebook application won't open s s Find out if a caller has blocked their Caller ID. Call History does not show names for records you marked hidden in your Address Book. Make sure your SIM card is inserted in your VisorPhone and that your phone has been on for at least 30 seconds. 88 Troubleshooting and Maintenance My SIM Phonebook doesn't display the full name and number Some phone numbers don't appear in the SMS Lookup I can't send SMS Messages When a name or number is longer than will fit in the SIM Phonebook display, three dots appear to indicate that the entry contains additional information. SIM Phonebook does not truncate the actual entry, it just does not appear on the screen. Make sure the number you want is identified as a mobile number in your Address Book. Only mobile phone numbers appear when you use the SMS Message Manager Lookup button. s Make sure SMS services are enabled on your account by checking the SMS Preferences dialog to see if the SMS Message Center number is on this screen. If the number is missing, contact your service provider for the SMS Message Center number and enter it in the SMS Preferences dialog. Note: Receiving SMS messages does not indicate that you have a subscription to your service provider's SMS service. You must subscribe to this service to send or reply to messages. s s Verify that you are in a GSM coverage area. Some service providers require 11-digit phone numbers for SMS messages. 89 Troubleshooting and Maintenance I get an error message when I send an SMS message to an email address Make sure you have subscribed to and enabled the SMS email feature. You need to get the SMS Email Center number from your service provider and enter it in the SMS Preferences dialog. This number is different from the SMS Message Center number you use to send messages to other mobile phone numbers. For more information, see "Enabling SMS and SMS Email" on page 50. s The applications I assigned to the Dial, Email, and SMS buttons in the Dialing Address Book don't launch Check the Dial Preferences dialog in the Address Book to confirm the application is assigned to the Dial, Email, or SMS button. For details, see "Assigning dialing applications" on page 69. Contact the software developer for the application you want to use when you tap the button, and verify that the software is compatible with the new Dialing Address Book and the version of Palm OS your VisorPhone uses. To take advantage of these buttons, an application must contain special code that registers its capabilities to the Dialing Address Book. Verify that you are in a coverage area. s I get a "No Carrier" error when making data calls s s 90 Troubleshooting and Maintenance I can't synchronize when my VisorPhone is connected to my handheld Make sure that there are no active calls on your VisorPhone before you begin a HotSync operation. You cannot synchronize while you have an active call, and you cannot make or receive calls during a HotSync operation. Caring for your VisorPhone module s Keep your VisorPhone and its accessories out of the reach of small children. [. . . ] Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Interference to Other Electronic Devices RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. [. . . ]