User manual HP DESKJET D4360

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Manual abstract: user guide HP DESKJET D4360

Detailed instructions for use are in the User's Guide.

[. . . ] HP Deskjet D4300 series Windows Help HP Deskjet D4300 Printer series HP Photosmart Software Help © 2007 Hewlett-Packard Development Company, L. P. product accessibility, visit HP's Web site at: www. hp. com/accessibility. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. [. . . ] NOTE: Ordering print cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for information about purchasing print cartridges. To order print cartridges from your desktop Click the Shop for HP Supplies icon on your desktop to connect to HP SureSupply . You will see a list of original HP printing supplies that are compatible with your device, as well as options to conveniently purchase the supplies you need (options vary by country/region). If you deleted this icon from your desktop, click the Start menu, point to the HP folder, then click Shop for Supplies. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. HP sends detailed printer information, including model number, serial number, and ink supply levels, to an authorized online reseller. The supplies you need are preselected; you can change quantities, add or remove items, and then check out. Shop for ink supplies 72 Shop for ink supplies 12 Troubleshooting · · · · · · · · · · · · · Error messages Installation problems Printer lights are on or flashing Printer does not print Document prints slowly Print cartridge problems Paper problems Photos do not print correctly Problems with borderless documents Print quality is poor Document is misprinted Front USB port problems If you continue to have problems Troubleshooting Troubleshooting 73 Error messages If an error message displays on the computer screen, check the following topics for a solution: · · · · · Print cartridge error messages "Paper Mismatch" or "Paper Size" message Out of paper There was an error writing to USB port Two-way communication cannot be established or Printer not responding Print cartridge error messages If you receive a print cartridge error message, see one of the following topics: · · · · · · · · · Incorrect print cartridge or print cartridge missing Print cartridge problem message Print cartridge carriage is stuck Print cartridge is in the wrong slot Non-HP print cartridges Previously used genuine HP cartridge Original HP ink depleted Low on ink Printing in ink-backup mode Incorrect print cartridge or print cartridge missing The printer can only print when the correct print cartridges are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer. Chapter 12 To resolve the problem, follow the instructions in Resolving print cartridge error messages. Print cartridge problem message The printer cannot print if the print cartridges are faulty, or if they are not installed properly. If you receive a message stating there is a problem with a print cartridge, follow the instructions in Resolving print cartridge error messages to resolve the problem. Print cartridge carriage is stuck If the printer stalls while you are printing a document, follow the instructions in Print cartridge carriage is stalled. Print cartridge is in the wrong slot Solution: Always install the tri-color print cartridge in the left print cartridge carriage compartment. Install the black or photo print cartridge in the right print cartridge carriage compartment. Cause: If you received this error message, the print cartridge was installed in the wrong side of the print cartridge carriage. Troubleshooting 74 Non-HP print cartridges Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to: www. hp. com/go/anticounterfeit Cause: The product detected that a non-HP print cartridge was installed. Previously used genuine HP cartridge Solution: Check the print quality of the current print job. If it is satisfactory, follow the prompts on the computer screen to continue. [. . . ] To determine the duration of phone support in Europe, the Middle East, and Africa, go to www. hp. com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the HP Deskjet. Be prepared to provide the following information: · · · · Device model number (located on the label on the front of the device) Device serial number (located on the back or bottom of the device) Messages that appear when the situation occurs Answers to these questions: · · · · Has this situation happened before?Did you add any new hardware or software to your computer at about the time that this situation began? [. . . ]

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