User manual HP ENVY 5640

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HP ENVY 5640 : Download the complete user guide (3081 Ko)

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Manual abstract: user guide HP ENVY 5640

Detailed instructions for use are in the User's Guide.

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[. . . ] NOTE: When the HP ENVY 5640 series operates in single-cartridge mode, a message is displayed on the printer display. If the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each ink cartridge. When plastic tape covers the ink cartridge contacts, the printer cannot detect that the ink cartridge is installed. Exit single-cartridge mode ● Install two ink cartridges in the HP ENVY 5640 series to exit single-cartridge mode. 52 Chapter 6 Work with cartridges ENWW Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP ink cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the cartridge as indicated: For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that came with the product. ENWW Cartridge warranty information 53 Anonymous usage information storage The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer. In addition, this memory chip stores a limited set of anonymous information about the usage of the printer, which might include the following: the number of pages printed using the cartridge, the page coverage, frequency of printing, and the printing modes used. This information helps HP design future printers to meet our customers' printing needs. The data collected from the cartridge memory chip does not contain information that can be used to identify a customer or user of the cartridge or their printer. HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling program (HP Planet Partners: www. hp. com/recycle). The memory chips from this sampling are read and studied in order to improve future HP printers. HP partners who assist in recycling this cartridge might have access to this data, as well. Any third party possessing the cartridge might have access to the anonymous information on the memory chip. If you prefer to not allow access to this information, you can render the chip inoperable. However, after you render the memory chip inoperable, the cartridge cannot be used in an HP printer. If you are concerned about providing this anonymous information, you can make this information inaccessible by turning off the memory chip's ability to collect the printer's usage information. Flick to the end of the option list and switch off the Automatically Send Anonymous Data and Store Anonymous Usage Information options. NOTE: You can continue to use the cartridge in the HP printer if you turn off the memory chip's ability to collect the printer's usage information. 54 Chapter 6 Work with cartridges ENWW Tips for working with cartridges Use the following tips to work with cartridges: ● ● ● ● ● To protect the cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out. Match the color and icon of each cartridge to the color and icon for each slot. When the Estimated Ink Levels screen shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable. If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. [. . . ] Before you try to clear the jam, check the following: ● ● ● Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or damaged. For more information, see Load media on page 11. For instructions on clearing jams, as well as more information about how to avoid jams, see Jams and paper-feed issues on page 67. ENWW Paper jam or tray problem 113 Out of paper The default tray is empty. For more information, see Load media on page 11. 114 Appendix B Errors (Windows) ENWW Document failed to print The printer could not print the document because a problem occurred in the printing system. For information about solving printing problems, see Printer hardware issues on page 86. ENWW Document failed to print 115 Printer failure There was a problem with the printer or ink system. [. . . ]

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