User manual HP SCANJET PROFESSIONAL 1000

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HP SCANJET PROFESSIONAL 1000 : Download the complete user guide (317 Ko)

Manual abstract: user guide HP SCANJET PROFESSIONAL 1000

Detailed instructions for use are in the User's Guide.

[. . . ] 25 2 1 Scanner overview This User Guide covers what you need to know about using your scanner. €¢ • Scanner hardware Scanner software Scanner hardware 1 2 3 4 See also Paper feed slot Scan button Cancel button USB input Scanner front panel buttons Scanner front panel buttons Use the Scan button on the scanner front panel to start a scan. BizCard software application How to scan with the HP Scanjet 1000 scanner driver To start a scan, you need to install the HP Scanjet 1000 scanner driver and the TWAIN-compliant scanning software applications. Select the TWAIN data source to display the HP Scanjet 1000 TWAIN user interface. [. . . ] Ensure that the USB cable is securely connected between the scanner and the computer. The trident icon on the USB cable faces up when the cable is properly connected to the scanner. If the USB cable is connected to a USB port on the front of the computer, move it to a USB port on the back of the computer. Com/support, select your country/region, and then use the search tool to find USB troubleshooting topics. Uninstall and then reinstall the HP Scanjet 1000 scanner driver If checking the scanner cable connection did not solve the problem, the problem might have occurred because of an incomplete installation. Try uninstalling and then reinstalling the HP Scanjet 1000 scanner driver. Use the Add/Remove tool (in Windows Vista or Windows 7, the Programs and Features tool) from the Control Panel to uninstall the HP Scanjet 1000 scanner driver. Use the HP Software CD that came with the scanner to reinstall the HP Scanjet 1000 scanner driver. Scanner initialization or hardware problems • • • Check the USB connection Reset the scanner Scanner has stopped working correctly Check the USB connection Check the physical connection to the scanner. Scanner has stopped working correctly If the scanner stops scanning, follow these steps. Use the Windows Device Manager tool to verify that the computer recognizes the scanner. €¢ Windows 2000/XP/XP, 64 bit: The Windows Device Manager tool is available on the Hardware tab of the Systems tool in the Control Panel. 14 HP Scanjet 1000 Scanner • Vista/Vista, 64 bit/Windows 7: If you have the categorized Control Panel view, select Control Panel, select Hardware and Sound, and then select Device Manager. If you have the Classic view, select Control Panel, then select Device Manager. Use the Add/Remove tool (in Windows Vista or Windows 7, the Programs and Features tool) from the Control Panel to uninstall the HP Scanjet 1000 scanner driver. Scanner operation problems • • • • • • • • • Scanner will not turn on Scanner does not scan right away Scanner scans only one side of a two-sided page Scanned image is fuzzy Optimize scanning and task speeds The scan is completely black or completely white Scanned images are not straight Vertical black strips appear on the scanned image Scan files are too large Scanner will not turn on If the scanner will not turn on when you connect the USB cable to the computer, check the following: • Be sure the USB cable is connected properly and the computer is turned on. Check to see that the power cable of your computer has not become disconnected or unplugged from the power source. If you connect the scanner to a laptop, check if the laptop battery has power. ° If the green LED is not on, ensure that power is available to the power outlet or surge protector that the power supply is plugged into. ° If power is available to the power outlet or surge protector but the green LED is still not on, the power supply might be defective. Scanner does not scan right away Make sure the computer is turned on and the USB cable is properly connected between the scanner and your computer. Scanner scans only one side of a two-sided page Verify the TWAIN-compliant application supports duplex scanning and that the duplex option has been selected. [. . . ] After the HP Scanjet 1000 scanner driver has been installed successfully, the HP Button Utility icon will be displayed on the bottom-right corner of your system tray. See also Where to get additional information Getting assistance In order to get the best results from your HP product, please consult the following HP support offerings: 1. It is the fastest source for up-to-date product information and expert assistance, including the following features: Online chat and email access to qualified online support specialists Software, firmware, and driver updates for your product Valuable product and troubleshooting information for technical issues Proactive product updates, support alerts, and HP newsletters (available when you register your product) 3. HP support by phone Support options and fees vary by product, country/region, and language. [. . . ]

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