User manual KONICA MINOLTA MAGICOLOR 3100

[. . . ] magicolor 3100 User's Guide ® 1800658-001C Thank You Thank you for purchasing a magicolor 3100. Your magicolor 3100 is specially designed for optimal performance in Windows, Macintosh, and networking environments. Trademarks The following are registered trademarks of MINOLTA-QMS, Inc. : QMS, the MINOLTAQMS logo, Crown, CrownNet, and magicolor. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners. Proprietary Statement The digitally encoded software included with your printer is Copyrighted © 2002 by MINOLTA-QMS, Inc. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc. Copyright Notice This guide is Copyrighted © 2002 by MINOLTA-QMS, Inc. , One Magnum Pass, Mobile, AL 36618. [. . . ] Check your driver (Properties/Fonts tab) to make sure you are using the correct fonts (such as TrueType fonts). Put the printer on a flat, hard, level surface not to exceed ±5° slant in any direction. Remove the media tray that you are printing from and reinsert it completely into the printer. See the Service & Support Guide for the office closest to you. Characters print incorrectly. You hear unusual noises. The fonts are set incorrectly on your printer driver. There is a foreign object stuck inside the printer. 84 Solving Problems Symptom The printer pauses periodically. Cause The image unit pauses to perform an automatic cleaning rotation after every page of one-page simplex jobs and pages longer than 14 inches (355. 6 mm), and between pages of multipage jobs, depending on the amount of processing required between pages. The printer automatically switches to power-saving mode after one hour of inactivity (default). Printer automatically resumes. This process is provided to ensure reliable printer operation with optimum output quality. See "Internal Cleaning Cycles" on page 58 for more detailed information. The printer goes into power-saving mode. You can change the number of minutes before the printer switches to powersaving mode in the Administration/ Engine/Energy Saver menu. You are unable to access Accounting in CrownView. Make sure the printer is on and IDLE appears in the control panel. For more information about CrownView, refer to the CrownBooks. You do not have a hard disk installed. Install a hard disk. Solving Problems 85 Symptom The printer is not receiving data from the computer. (The Data indicator doesn't blink after a file is sent. ) Cause Solution The printer is not on Put the printer on line and verify that the line. For information about been changed from the ESP mode, refer to the CrownBooks. For Ethernet or parallel connections, set the port to Enabled. When the parallel Set the parallel cable to Noncable is set to Interactive mode in the Administration/ Interactive (the Communications/Parallel/Mode menu. default), and the parallel cable is unplugged then plugged back in, communication was lost. Your printer is set to print the multiplepage Advanced Status Page instead of the one-page Standard Status Page. After replacing toner, you must print several pages before the printer recognizes the "new" toner cartridge. Select the type of status page through the Administration/Special Pages/ Status Page Type menu on the control panel. After the TONER LOW message appears and you have replaced the toner cartridge, the CrownView statistics page still displays 0%. After replacing the toner, reset the statistics on the control panel (Operator Control/Consumables/Item Replaced/X) menu. Print several pages. 86 Solving Problems Symptom Nothing is printed. Cause There is a Keypad Locked, a media jam, or other message on the control panel. Solution Handle according to the message displayed. For example, if the keypad is locked, check to see if the printer's in Network Mode and someone else has opened a telnet session to it. The driver is not set Select the proper driver media setting. Remove the moist media and replace it with new, dry media. Use a power source with the proper The AC outlet's specifications. Fan plain paper and other media (but do not fan large amounts of transparencies), and replace it in the tray. Remove the media, tap it to straighten it out, return it to the media tray, and realign the media guides. [. . . ] Clients that are running Microsoft Internet Explorer 4. 01 (and later) with IPP printing support can print to Internet printers. IPP (which is case-sensitive) is built on top of HTTP, which in turn runs over TCP/IP. a After the driver is installed, select Start/Settings/Printers/ Add Printer. b Click Next; then select Network Printer; then click Next. c Select "Connect to a printer on the Internet or on your intranet". d Enter the URL, for example: http://iphostname:80/printer_name. iphostname:80 = printer name in the host table, or the printer IP address. printer_name = the printer name given on the startup or status page (do not include spaces or underscores in the name). 5 " For instructions on changing your default printer name, refer to the CrownBooks. e Click Next and follow the instructions on the screen. [. . . ]