User manual OMNICRON ELECTRONICS TOTAL RECALL

[. . . ] Technical Manual Desktop & 19'' Rack Models Version 4. 00 Rev 0. 03 Introduction This manual is to assist you with your support and servicing of Total Recall units. If you find any discrepancy, problems or you have something that you think should be in the manual please Email us and we will include it in the next revision. It is only with your help and feedback that we will make this a truly helpful tool. Thanks for your Help Total Recall Technical Support Team. V4. 00 Rev0. 03 July 05 Table of Contents 1 WARRANTY 1. 1 1. 2 1. 3 1. 4 1. 5 2 3 KEEPING RECORDS OF SOLD TR UNITS / ACCESSORY WHEN YOU CLAIM WARRANTY REPAIR BEFORE YOU CONTACT US WARRANTY STATEMENT RETURNING FAULTY PRODUCT. [. . . ] D/A converters will capture CLI information provided it is available on the line at the point of connection. D/A converters need to be installed in the Comms / PABX room, in close proximity to the PABX. There is normally a distance limitation between the D/A converter and the recorder. As with handset adapters, D/A converters are generally available from local suppliers. V4. 00 Rev0. 03 July 05 57 Total Recall does not provide this D/A conversion facility. 13 CLI & DTMF Capture The CLI data will only be captured if it is embedded in the incoming call data. The recorder is designed to detect DTMF tones and display the Dialled Number in the Number Field of the call record. If DTMF is not present at the point of recording, then the DTMF number will not be displayed. DTMF may not be available from a logger patch or analogue extension. V4. 00 Rev0. 03 July 05 58 14 Connecting to 2-way Radio If connecting to a 2-way radio, Transmit (Tx) and Receive (Rx) signals are required to be mixed at the output port of the radio, then one connection point will be required for Total Recall. If the Tx and Rx are not mixed, then two recorder ports will be required and, on replay, the user will only hear one side of the conversation at a time (either the Transmit or Receive). Total Recall does not provide a facility for combining Tx and Rx signals. 2-way Radio Tx & Rx mixers are available from Arunta Comsec Pty Ltd. V4. 00 Rev0. 03 July 05 59 15 4 channel DSP Jumper Settings Ch 1: JP10 Always ON JP9 To Disable OFF-Hook (move to JP13) JP11 Off-Hook setting 1 JP12 Off-Hook setting 2 JP5 AGC Ch 2: JP15 Always ON JP14 To Disable OFF-Hook (move to JP22) JP20 Off-Hook setting 1 JP21 Off-Hook setting 2 JP4 AGC Off-Hook settings Setting 1 ON only Setting 2 ON only Setting 1 & 2 ON Setting 1 & 2 OFF AGC Settings ON +10dB OFF +30dB Ch 3: JP17 Always ON JP16 To Disable OFF-Hook (move to JP25) JP23 Off-Hook setting 1 JP24 Off-Hook setting 2 JP7 AGC Ch 4: JP19 Always ON JP18 To Disable OFF-Hook (move to JP28) JP26 Off-Hook setting 1 JP27 Off-Hook setting 2 JP6 AGC V4. 00 Rev0. 03 July 05 60 16 Ch 1: 8 Channel DSP Jumper Settings Ch 5: JP28 Always ON JP31 Short to disable OFF-Hook JP29 Off-Hook setting 1 JP30 Off-Hook setting 2 JP8 AGC Ch 6: JP32 Always ON JP35 Short to disable OFF-Hook JP33 Off-Hook setting 1 JP34 Off-Hook setting 2 JP7 AGC Ch 7: JP36 Always ON JP39 Short to disable OFF-Hook JP37 Off-Hook setting 1 JP38 Off-Hook setting 2 JP10 AGC Ch 8: JP40 Always ON JP43 Short to disable OFF-Hook JP42 Off-Hook setting 1 JP41 Off-Hook setting 2 JP9 AGC JP12 Always ON JP15 Short to disable OFF-Hook JP13 Off-Hook setting 1 JP14 Off-Hook setting 2 JP4 AGC Ch 2: JP16 Always ON JP19 Short to disable OFF-Hook JP17 Off-Hook setting 1 JP18 Off-Hook setting 2 JP3 AGC Ch 3: JP20 Always ON JP23 Short to disable OFF-Hook JP21 Off-Hook setting 1 JP22 Off-Hook setting 2 JP6 AGC Ch 4: JP24 Always ON JP27 Short to disable OFF-Hook JP25 Off-Hook setting 1 JP26 Off-Hook setting 2 JP5 AGC Off-Hook settings Setting 1 ON only Setting 2 ON only Setting 1 & 2 ON Setting 1 & 2 OFF AGC Settings ON +10dB OFF +30dB (Default) V4. 00 Rev0. 03 July 05 61 8 channel DSP V4. 00 Rev0. 03 July 05 62 17 Upgrading Total Recall to Higher Channel Capacities 17. 1 Desktop Model The 4, 8, and 12 channel versions of the Desktop Model can be upgraded to a higher channel capacity by the addition of a 4-channel (Part Number TR-U4) or 8-channel (Part Number TR-U8) DSP card. Total Recall Desktop Model can accommodate 2 DSP cards only so the upgrade may necessitate the removal of an existing DSP card(s). Table 1 identifies the possible permutations: Current Version TR-04 TR-04 TR-04 TR-04 TR-08 TR-08 TR-08S TR-08S TR-12 Upgrade To TR-08 TR-08S TR-12 TR-16 TR-12 TR-16 TR-12 TR-16 TR-16 1 x TR-U4 1 x TR-U4 1 x TRU4 2 x TR-U4 1 x TR-U4 Remove Add 1 x TR-U4 1 x TR-U8 1 x TR-U8 2 x TR-U8 1 x TRU8 2 x TR-U8 1 x TR-U4 1 x TR-U8 1 x TR-U8 17. 2 19" Rack Mount Model The 4, 8, 12, 16, 20, 24, 28 and 32 channel versions of the Rack Mount Model can be upgraded to a higher channel capacity by the addition of a 4-channel (Part Number TR-U4) or 8-channel (Part Number TR-U8) DSP card. Total Recall Rack Mount Model can accommodate 4 DSP cards only so the upgrade may necessitate the removal of an existing DSP card(s). Any combination of 4 and 8 channel DSP cards up to 32 channels and a maximum of 4 DSP cards can be configured for the Rack Mount Model. The Jumper settings to designate DSP `A', `B', `C', and `D' can be found in Section 8. 3. V4. 00 Rev0. 03 July 05 63 · · · · · · Requirements Copy of this procedure. 17. 3 Additional DSP circuit board. 17. 4 Disconnect power and telephone lines Shut down Total Recall program, and switch off the unit. Switch off the 110/240VAC supply at the power outlet and then remove the plug. Withdraw the IEC power cord connector from the back of the Total Recall enclosure. Mark the telephone lines so that they can be replaced in the same locations. Remove the telephone line RJ11C / RJ12 plugs from the back of the Total Recall Unit. 17. 5 Opening the Total Recall Case Instructions to open the Desktop Model see Section 3. 1 Instructions to open the Rack Mount Model see Section 3. 2 17. 6 Fitting the additional DSP circuit board For the Desktop Model see Section 5. 6. 17. 7 Reassembly of the Total Recall The reassembly of the Total Recall case is the reverse of the previous procedure. TR-U8 (8-channel DSP Card) is installed exactly the same way as the 4 channel board. 17. 8 Software Issues There are no software issues that require consideration. [. . . ] If DTMF is not present at the point of recording, then the DTMF number will not be displayed. V4. 00 Rev0. 03 July 05 85 26. 4 CLI The CLI data will only be captured if it is embedded in the incoming call data. Total Recall is always ready to receive CLI (CLIPA) V4. 00 Rev0. 03 July 05 86 27 Standard BIOS Setup CM786 Rev 1. 4 Integrated Peripherals Auto Auto None None None None EGA/VGA All Errore 640*480 TFT CRT+LCD On Chip IDE Channel 0 On Chip IDE Channel 1 IDE Perfetch Mode Primary Master PIO Primary Slave PIO Secondary Master PIO Secondary Slave PIO Primary Master UDMA Primary Slave UDMA Secondary Master UDMA Secondary Slave UDMA Init Display First On Chip USB USB Legacy Support IDE HDD Block Mode Onboard LAN Boot ROM Onboard LAN Onboard FDC Controller Onboard Serial Port 1 Onboard Serial Port 2 UART 2 Mode Onboard Parallel Port Onboard Parallel Mode Onboard Legacy Audio Enabled Enabled Disabled Auto Auto Auto Auto Disabled Disabled Disabled Disabled PCI Slot Enabled Disabled Disabled Disabled Enabled Disabled 3F8/IRQ4 2F8/IRQ3 Standard Disabled Normal Disabled Phoenix - AwardBIOS V6. 00 PG Standard CMOS Setup Primary Master Primary slave Secondary Master Secondary slave Drive A Drive B Video Halt On Panel Type Boot Device Selected Advanced BIOS Features Virus Warning CPU Internal Cache External Cache CPU 12 Cache ECC Checking Processor Number Feature Quick Power On Self-Test First Boot Device Second Boot Device Third Boot Device Boot Other Device Swap Floppy Drive Boot Up Floppy Seek Boot Up NumLock Status Gate A20 Option Typematic Rate Setting Security Option OS Select For DRAM > 64mb Video Bios shadow C8000-CBFFF Shadow CC000-DC000 Shadow Small Logo (EPA) show EEPROM Write Protect Disabled Enabled Enabled Enabled Enabled Enabled HDD-0 CDROM Disabled Enabled Disabled Disable On Fast Disabled Setup Non-OS2 Enabled Enabled Disabled Enabled Enabled Power Management Setup Power Management PM Control By APM Video Off Option Video Off Method Modem use IRQ Soft ­ Off by PWRBTN Wake Up Events Press Enter Yes Suspend -> Off V/H SYNC+Blank NA Instant off Press Enter PNP/PCI Configuration Advanced Chipset Features SDRAM Cycle Length Bank Interleave Memory Hole P2C/C2p Concurrency System BIOS Cacheable Video RAM Cacheable Frame Buffer Size AGP Aperture Size AGP Driving Control OnChip Sound CPU to PCI Write Buffer PCI Dynamic Bursting PCI Master 0 WS Write PCI Master 0 WS Read PCI Delay Transaction PCI #2 Access #1 Retry ISA Bus Clock AGP Master 1 WS Write AGP Master 1 WS Read 3 Disabled Disabled Enabled Enabled Enabled 8M 64M Auto Auto Enabled Enabled Disabled Disabled Disabled Enabled PCICLK/4 Disabled Disabled PNP OS Installed Reset Configuration Data Resources controlled By PCI /VGA Palette Snoop No Disabled Auto (ESCD) Disabled PC Health Status (Not Configurable) Frequency / Voltage Control Auto Detect DIMM / PCI Clk Spread Spectrum Enabled Disabled V4. 00 Rev0. 03 July 05 87 28 Specifications 4, 8, 12 or 16 4, 8, 12, 16, 20, 24, 28 or 32 Desktop Unit Rack Mount Unit Number of Channels: (Channel upgrades available 4 or 8ch) Security: Coding Method: Line Impedance (AC): Password (2 levels) 8kbps High Quality Vector Quantisation providing over 10, 000 hours on-line database of recordings. (Aus & USA) 6 K ohm (NZ) (EUR) Line Impedance (DC): Frequency Response: Signal to Noise: Cross-talk: Record (PIP) Tone: Recording Triggers: CPU Type: SDRAM: Internal Storage: Call Data capacity: DVD Drive: Display: Power Requirements: Max Line Voltage: (USA) -34dBm. (Off, 33dBm, 27dBm, 21dBm) Off-Hook, VOX (adjustable), OFF, VOX 6 20dBm, VOX 5 24dBm, VOX 4 28dBm, VOX 3 32dBm, VOX 2 36dBm, VOX 1, 40dBm PC104 Celeron 400Mhz 256Mb Hard Disk Drive. [. . . ]