User manual PANASONIC KX-TDE200

[. . . ] Pure IP-PBX Operating Manual Model No. KX-TDE100 KX-TDE200 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDE100/KX-TDE200: PMMPR Software File Version 1. 0000 or later Document Version: 2007-06 Feature Highlights IP Communication This PBX supports IP communication using a variety of IP telephones, such as the KX-NT300 series with Self Labeling and/or Bluetooth R wireless headsets, and SIP Extensions (SIP Hardphone/SIP Softphone). IP Proprietary Telephone IP Softphone You can install a software-based telephone (Panasonic IP Softphone) on your computer to make and receive calls using Internet Protocol (IP) and access PBX features without a wired IP Proprietary Telephone. IP Softphone SIP Extension Consult your dealer Consult your dealer Cellular Phone Features This PBX supports the use of cellular phones with the PBX. Cellular phones can make and receive calls as if they were registered extensions. Wireless System This PBX optionally supports a Portable Station (PS) system. [. . . ] ( Call Forwarding (FWD) for your Incoming Call Distribution Group) 1. 3. 36 ICD Group Features--Call Log History for ICD Group An extension assigned as a supervisor (supervisor extension) can confirm the incoming call log for the incoming call distribution (ICD) group. To perform this operation, the supervisor has to enter incoming call queue monitoring mode first. To enter incoming call queue monitoring mode 6-Line Display PT 7 Off-hook. Enter 3 739. 9 ICD Group extension no. Enter ICD Group extension number. C. Tone Group Monitor On On-hook. To confirm the Call Log History 6-Line Display PT While the display is in incoming call queue monitoring mode JAN. 31 08:13AM 601:Sales Section Waiting Calls Now: Max. Waiting Time: EXIT LOG FRI 00006 02'18 SPRVS Since JAN. 29 Total Calls Overflow Calls Lost Calls Average Waiting EXIT 09:10AM 00996 00131 00039 01'06 CLEAR : : : : Press "LOG". Confirm the Call Log History. Operating Manual 89 1. 3 Telephone Features and Operation To clear Call Log History 6-Line Display PT While the Call Log History is displayed Since JAN. 29 Total Calls Overflow Calls Lost Calls Average Waiting EXIT : : : : 09:10AM 00996 00131 00039 01'06 CLEAR Press "CLEAR". · · If the accumulated data exceeds the maximum number that can be displayed (99999), "****" is shown on the display. For information about other supervisory features, refer to "1. 3. 41 ICD Group Features-- Supervisory". 1. 3. 37 ICD Group Features--Incoming Call Queue Monitor An extension assigned as a supervisor (supervisor extension) can monitor the status of waiting calls to be answered in the queue for an incoming call distribution (ICD) group. To monitor the waiting call status 6-Line Display PT 7 Off-hook. Enter 3 739. 9 ICD Group extension no. Enter ICD Group extension number. C. Tone Group Monitor On JAN. 31 08:13AM 601:Sales Section Waiting Calls Now: Max. Waiting Time: On-hook. FRI 00006 02'18 SPRVS EXIT LOG Confirm the status of queued calls. · If an ICD group has an overflowed call, the display shows the status automatically. 90 Operating Manual 1. 3 Telephone Features and Operation · For information about other supervisory features, refer to "1. 3. 41 ICD Group Features-- Supervisory". 1. 3. 38 ICD Group Features--Log-in/Log-out You can control your status in an incoming call distribution (ICD) group. When in the Log-out mode, incoming calls to the group will not ring at your extension. (Default: Log-in) Even if your extension is logged-in, you can have a specified time period (wrap-up time) when you will not receive calls after completing a previous call. You can also manually select "Not Ready" mode to temporarily leave an ICD group. Log-out Log-in Talk. Ready Wrap-up Not Ready To set Log-in/Log-out PT/SLT/PS ICD Group: Incoming Call Distribution Group 0 7 3 6 OR Log-out Log-in 1 Off-hook. Enter 736. Enter 0 or 1. ICD Group extension no. OR Specified C. Tone All Enter ICD Group extension number or On-hook. . Operating Manual 91 1. 3 Telephone Features and Operation PT/PS While on-hook ICD Group: Incoming Call Distribution Group ICD Group extension no. (Log-in/Log-out) OR Specified All Press Log-in/Log-out. Enter ICD Group extension number or . PT/PS While on-hook (Log-in/Log-out of a Specified Group) Press Log-in/Log-out of a Specified Group. To enter/leave Not Ready mode PT/SLT/PS 1 7 3 5 OR Not Ready Ready C. Tone 0 Off-hook. Enter 735. Enter 1 or 0. On-hook. To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode) PT/PS While on-hook (Wrap-up) Press red or flashing red Wrap-up. * 92 Operating Manual 1. 3 Telephone Features and Operation · · · · · · * The status will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready mode. The Wrap-up button light shows the current status as follows: Off: Ready mode Red on: Not Ready mode Flashing red: Wrap-up mode In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group, even if it belongs to multiple groups. The last remaining logged-in extension may not be allowed to log out, depending on system programming. The Supervisor extension can control the Log-in/Log-out status of other extensions. For more information, refer to "1. 3. 39 ICD Group Features--Log-in/Log-out Monitor and Remote Control". For information about other ICD group features, refer to "1. 3. 35 ICD GROUP FEATURES". · Customizing Your Phone · 3. 1. 4 Customizing the Buttons Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a Wrap-up button. 1. 3. 39 ICD Group Features--Log-in/Log-out Monitor and Remote Control An extension assigned as a supervisor (supervisor extension) can monitor the Log-in/Logout status of incoming call distribution (ICD) group members with the lights of corresponding DSS buttons. The supervisor extension can change the Log-in/Log-out status of an extension by pressing the corresponding DSS button. To perform this operation, the supervisor has to enter incoming call queue monitoring mode first. Operating Manual 93 1. 3 Telephone Features and Operation To enter incoming call queue monitoring mode 6-Line Display PT 7 Off-hook. Enter 3 739. 9 ICD Group extension no. Enter ICD Group extension number. C. Tone Group Monitor On On-hook. To monitor the Log-in/Log-out status 6-Line Display PT While the display is in incoming call queue monitoring mode JAN. 31 08:13AM 601:Sales Section Waiting Calls Now: Max. Waiting Time: EXIT LOG FRI 00006 02'18 SPRVS Press "SPRVS". · While in Log-in/Log-out monitoring mode, the lights of DSS buttons for the ICD group members indicate their status as follows: Off: Out of the ICD group. [. . . ] (2 digits) extension no. 1 0 50 ) 60 ( ) 731 ( 732 ( 730 ) ) ) 0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper OHCA) 0 (No tone)/1 (Tone) 1 0 47 ( ) your extension no. /( + verification code) + extension PIN/verification code PIN + extension no. your extension no. /( + verification code) + extension PIN/verification code PIN + outside phone no. 196 Operating Manual 4. 2 Feature Number Table Feature (While dial tone is heard) 1. 3. 19 DND (Do Not Disturb) ­ Both Calls ( ­ Outside Calls ( ­ Intercom Calls ( 1. 3. 20 Door Open ( 1. 3. 21 Doorphone Call ( 1. 3. 22 EFA (External Feature Access) ( 1. 3. 23 Executive Busy Override Executive Busy Override Deny ­ To prevent ­ To allow 1. 3. 24 Extension Dial Lock ­ To lock ( ­ To unlock ­ To make an outside call while your extension is locked 1. 3. 25 Extension Feature Clear ( 1. 3. 26 Extension PIN (Personal Identification Number) ­ To set ­ To cancel 1. 3. 27 External Relay ( ( Default (New) Additional digits 710 ) 711 ) 712 ) 55 ) 31 ) 60 ) 0 (Cancel)/ 1 (Set) doorphone no. (2 digits) service code 733 ) 1 0 77 ) 1 0 + extension PIN 47 ( 790 ) 799 ( ) ) your extension no. + extension PIN + phone no. 1 + extension PIN + # + same extension PIN + # 0 + stored extension PIN 56 ) relay no. [. . . ]