User manual PANASONIC KX-TEM824

[. . . ] Advanced Hybrid System User Manual Model KX-TES824 KX-TEM824 Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use. KX-TES824/KX-TEM824: Version 3. 0 Feature Highlights 1. 5. 5 Using Voice Messaging (Built-in Voice Message [BV]) Built-in Voice Message You can set incoming calls to be forwarded to your personal message area to let callers leave voice messages when you cannot answer the phone. Hello, this is 204. Please leave your message. Message Message Message 1. 8. 3 If a Voice Processing System is Connected Voice Mail Integration You can set your calls to be forwarded to a separate Voice Processing System (VPS) to let callers leave messages in your mailbox when you cannot answer the phone. Message Message Message 1. 1. 1 Before Operating a Telephone Advanced Hybrid System This PBX supports the connection of Panasonic proprietary telephones (PTs), Direct Station Selection (DSS) Consoles, and single line devices such as single line telephones (SLTs), fax machines, wireless telephones, and data terminals. 1. 2. 7 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA]) 3-level Automated Attendant A caller can be directed to the desired party simply by pressing a single-digit number as directed by the 3-level DISA outgoing messages (OGMs). First DISA OGM Dial 0 (Operator) Dial 1 3-level DISA OGM 1 3-level DISA OGM 2 3-level DISA OGM 3 Dial 0 3-level DISA OGM 22 3-level DISA OGM 23 3-level DISA OGM 24 Dial 0 (Mike) Dial 1 (John) Dial 2 (Tony) Dial 2 Dial 3 Dial 1 Dial 2 2 User Manual 1. 1. 1 Before Operating a Telephone Easy Operation A Panasonic telephone that is equipped with a Navigator Key and a display helps you to access various features easily. [. . . ] · · · You can set the voice mail extension number as the Call Forwarding (FWD) destination to receive calls into your mailbox. You can set the Built-in Voice Message (BV) feature number as the FWD destination to receive calls into one of the voice message areas. The destination of an extension's forwarded calls can call or transfer calls to the original extension. Incoming call FWD--All Calls A Call or transfer a call B Original FWD destination User Manual 67 1. 5 Before Leaving Your Desk To set/cancel PT/SLT 0 OR Cancel All Calls Busy/No Answer 1 7 Off-hook. 1 2 destination extension no. Press FWD/DND or enter 71. Enter required number. For "Cancel", go on-hook, directly after entering "0#". Dial destination extension number. (Max. 32 digits) 3 To Outside (CO) Line outside (CO) line access no. outside phone no. Enter 3 to select "To Outside (CO) Line". Dial outside (CO) line access number and then outside phone number. C. Tone Enter #. On-hook. To set/cancel from another extension PT/SLT OR 5 8 Follow Me Follow Me Cancel 7 Off-hook. 1 Enter 5 or 8. Press FWD/DND or enter 71. your extension no. Dial your extension number. Enter #. C. Tone On-hook. An SLT user can enter "0" instead of "#". 68 User Manual 1. 5 Before Leaving Your Desk · · · The FWD/DND button light shows the current status as follows: Off: Neither feature is set. Red on: Do Not Disturb (DND) mode Flashing red slowly: FWD mode If a proprietary telephone (PT) user sets the FWD--Busy/No Answer feature, the FWD/ DND button light will keep flashing while on-hook. To stop the button from flashing, go offhook and enter "716#". In the example below, extension A's calls are being forwarded to extension B. If extension B tries to set FWD to extension C, the extension B user hears a reorder tone and the setting is denied. If extension B has already set FWD to extension C, and extension A tries to set FWD to extension B, the setting is also denied. A A B C B C · · You can confirm the current FWD destination by pressing the FWD/DND button while onhook. CO-to-CO Line Call Duration The length of outside-to-outside (CO-to-CO) line calls may be limited through system programming. Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit. When the timer expires, the call is disconnected. Customising Your Phone · 3. 1. 3 Customising the Buttons Create or edit an FWD/DND (Call Forwarding/Do Not Disturb). User Manual 69 1. 5 Before Leaving Your Desk 1. 5. 2 Showing a Message on the Caller's Telephone Display (Absent Message) If you are unable to answer calls, you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone (PT) users when they call you. The message you select can explain the reason for your absence, and is also shown on the display of your PT every time you go off-hook. 1 2 3 4 5 6 Will Return Soon Gone Home At Ext %%% (Extension number) Back at %%:%% (Hour:Minute) AM (or PM) Out Until %%/%% (Month/Day)* In a Meeting Message To set PT/SLT 1 2 3 4 5 6 7 Off-hook. 5 Extension no. Hour (01­12) : Minute (00­59) Month (01­12) / Day (01­31) + AM (0) / PM (1) Enter 75. Enter required number. C. Tone Enter #. Enter #. C. Tone On-hook. Enter 75. An SLT user can enter "0" instead of "#". 70 User Manual 1. 5 Before Leaving Your Desk To confirm Display PT Off-hook. · · * The date order varies depending on your country/area. You must enter the number of digits represented by the number of "%" symbols. User Manual 71 1. 5 Before Leaving Your Desk 1. 5. 3 Preventing Other People from Using Your Telephone (Extension Lock) You can lock your extension so that outside (CO) line calls cannot be made. This can be useful to prevent other people from making inappropriate calls using your extension. This feature is also known as Electronic Station Lockout. To lock/unlock PT/SLT lock code lock code OR Lock Unlock 7 7 lock code Off-hook. [. . . ] (0­9) + # Using Numbers Stored in the PBX (System Speed Dialling) ­ To dial 74 2 + phone no. (00­99) Dialling a Preset Number by Going Off-hook (Hot Line) ­ ­ ­ To store To set To cancel 1. 2. 3 Redialling Redialling the Last Outside Number You Dialled (Last Number Redial) 80/## (80/###) 150 User Manual 4. 2 Feature Number Table Feature (While a dial tone is heard) 1. 2. 4 When the Dialled Party is Busy or There is No Answer Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting) Leaving a Message Waiting Indication ­ ­ To leave To cancel Numbering Additional Number 70 1 + extension no. + #/0 Calling Back a Caller Who Left an Indication ­ ­ ­ ­ To cancel all indications left at your extension To cancel all indications left at another extension To lock indications left at your extension To unlock indications left at your extension 7 0 + #/0 3 + extension no. + # 4-digit (4000­9999) lock code 2 times + #/0 stored lock code + #/0 extension password + your extension no. [. . . ]