User manual POLAROID IP100

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This guide will help you enjoy your new product or visit www. polaroidsafety. com Table of Contents Welcome 1 Product Overview 1. 1 Features 2 Product views and interface 2. 1 Product views 2. 2 Device interface 3 Device installation 3. 1 Hardware installation 3. 2 Software installation 4 Viewing the IP camera on a LAN 4. 1 Connecting via a LAN 4. 2 Searching for and setting the device IP address 4. 3 IP Camera Login 4. 4 IP camera operation 4. 4. 1 Visitor status users 4. 4. 2 Operator status users 4. 4. 3 Administrator status users 5 Accessing the IP Camera via the Internet 5. 1 How your IP camera connects to the Internet 6 Accessing your IP camera via mobile devices mobile phone, iPad, etc. 6. 1 Inputting the IP address in your mobile device browser 6. 2 Install client-side software to access the IP camera 7 Other settings 7. 1 Network Settings 7. 11 Basic Network Settings 7. 1. 2 Wi-Fi Settings 7. 1. 3 Adhoc point-to-point wireless connection settings 7. 2 Multi-Device Settings 7. 3 MSN Settings 7. 4 DDNS Service Settings 7. 4. 1 Factory-provided DDNS 7. 4. 2 Third-party DDNS 7. 5 Alarm, Mail and FTP Service Settings 7. 6 Motion Detection 7. 7 Date & Time Settings 7. 8 Upgrade Device Firmware 7. 9 Backup & Restore Settings 8 Appendix 8. 1 Register and Apply for DDNS Service 8. 2 IP Camera Abbreviations & Terminology 8. 2. 1 Stream Video through Media Player 8. 3 Frequently Asked Questions 8. 3. 1 I have forgotten the administrator username and/or password. 8. 3. 2 IP address configuration 3 3 3 4 4 5 5 5 9 10 10 10 13 16 16 17 18 19 19 25 25 28 32 32 32 33 35 38 39 42 43 43 44 49 52 53 53 53 53 59 59 61 62 62 8. 3. 3 Network Configuration 8. 3. 4 I cannot see what my camera is monitoring 8. 3. 5 Network bandwidth problems 8. 3. 6 Why am I getting a “Failure to connect to the device” prompt? 8. 3. 7 Why can’t my IP camera be accessed over the internet? 8. 4 Solutions to common operating problems 8. 5 Default Settings 8. 6 Technical Settings 62 62 63 63 64 64 65 65 Welcome Thank you for purchasing the Polaroid IP Security Camera system. This highquality video camera solution is easily installed—so easy, you will be able to do it yourself. Once the system is installed, you will be able to transmit powerful, clear images to the cloud and monitor them from any digital device, including your smart phone. [. . . ] Software operation steps: Make sure you have Internet access via a Wi-Fi connection. In Google Play, type “reecam” in the search field to locate the Android reecam application. Download and install the application. Type in the IP camera’s User name and password at the login interface and click the “Sign in” button. 6. 2 Install client-side software to access the IP camera This IP camera system supports both client-side software and several thirdparty software providers. The following is the setup process for manufacturer software (Android version). 1. 2. You can get the installation application from the IP camera system CD or you can download it from the following website: https://play. google. com/store/search?q=reecam&c=apps Choose the correct installation file: ipcamera. apk for Android version 1. 6 or above application environment. Note: Please make sure your mobile phone device can connect to the Internet before installing this app. IP camera application installation steps: 2. 1 Insert SD card into Android mobile phone. In “My Computer” you will see the SD driver. 28 IP100 Manual 29 You can edit the camera, modify the camera configuration, and stop the camera’s operation. 3. The IP camera setup process for iPhone/iPad Firmware requirements: Compatible with iPhone, iPod Touch, and iPad. from the App Store at: You can download the authentic software http://itunes. apple. com/cn/app/reecam/id479468959?mt=8 The software operation process is as follows: For each camera on the camera list, you can watch camera in real time, control camera’s PTZ (pan-tilt-zoom), and switch the camera’s audio, intercom, and video on and off. 30 IP100 Manual 31 If the router your IP camera is connected to has the DHCP function, you can check the box to “Obtain IP from DHCP Server. If it does not, make sure the box ” is unchecked so you can manually fill in the network parameters. However, if your Internet Service Provider blocks this port, you may switch to another port number such as 85, 8080, 8888, 9000, etc. If you have multiple cameras or devices, make sure you use different http Port numbers for each piece of equipment. ) a. In the IP Camera Tool, select your IP camera from the list and right-click on your mouse to open the Network Configuration option. Click on the “For Administrator” button, then “Basic Network Settings” and change the http Port number where indicated. 7 Other settings 7. 1 Network Settings 7. 11 Basic Network Settings 7. 1. 2 Wi-Fi Settings Log into your wireless router and go to the Wireless Settings page, where you will be able to locate your router’s SSID, Channel (under 10), and Encryption Authentication information, as shown below: 32 IP100 Manual 33 7. 1. 3 Adhoc point-to-point wireless connection settings 1) Log into your camera as Administrator. Open the Basic Network Settings interface, check the device status. Log into your camera as Administrator, open the Wireless LAN Settings page, and fill in every setting (using the same information as used for your router). Upon completing these steps you can unplug the network cable, as wireless network functionality is now enabled. See the example below. 2) Click on the Wireless LAN Settings interface. Wait for the camera to reboot. 34 IP100 Manual 35 You can now use the IP Camera Tool or enter the camera’s IP address directly into your browser in order to view. 1. Viewing via the IP Camera Tool 3) Unplug the network cable from the IP camera. Using a laptop or other wireless device (Smart Phone, iPad, etc. ) locate the SSID you defined in Step 2, then click on it to connect. 2. Type the camera’s IP address into your browser. At the login interface enter your User name and password. After clicking on the wireless network of choice, check the connection status of your IP camera. Note: The IP address of your connected laptop must have the same subset as your IP camera. If it does not, please reset the IP address of your laptop manually. Click on “Sign in” and you will be able to view. 36 IP100 Manual 37 Adding cameras for Internet viewing First, make sure the camera added can access the Internet via the IP address or DDNS domain. [. . . ] Enter the settings page of the router the IP camera is connected to, to enable the UPnP function. Enter the IP camera “UPnP Settings” to enable UPnP, and make sure the status is “UPnP success” . If your router has a virtual mapping function, enter the router settings page, add the IP camera’s IP address and port to the virtual map list. You should set the DDNS (see details in Section 5. 1) and also make sure the status is “port mapping success” . [. . . ]

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