User manual POLAROID IP350

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This guide will help you enjoy your new product or visit www. polaroid. com For more information consult the user manual on the included CD-ROM Polaroid • Table of Contents Polaroid • Introduction Table of Contents Welcome 1. 1 Features 1. 2 Packing List 1. 3 Product Views 1. 4 PC System Requirements 1. 5 Hardware Instruction 1. 6 Software Installation 2 Sofware Operationl 2. 1 IP Camera Tool 2. 2 CAMERA LOGIN 2. 3 TO USE IE BROWSER TO GAIN ACCESS 2. 4 SAFARI, FIREFOX, GOOGLE CHROME BROWSER ACCESS 2. 5 MOBILE PHONE ACCESS 2. 6 ACTIVEX MODE FOR IE BROWSER ACCESS 2. 7 VISITOR STATUS 2. 8 OPERATOR ACCESS ADMINISTRATOR ACCESS 3 ADMINSTRATOR SETTINGS 3. 1 MULTI-DEVICE SETTINGS 3. 2 Network Settings 3. 3 Basic Network Settings 3. 4 Wireless LAN Settings 3. 5 ADSL Settings 3. 6 UPnP Settings 3. 7 DDNS Service Settings 3. 8 System Settings 3. 9 Alias Settings 3. 10 Date & Time Settings 3. 11 User Settings 3. 12 PT Settings 3. 13 Indicator Settings 3. 14 Backup and Restore 3. 15 Other Settings 3. 16 Mail Service Settings 3. 17 FTP Service Settings 3. 18 Alarm Settings 3. 19 Send Mail on Alarm 3. 20 Path Settings 3. 21 Server Push Mode (for Safari, FireFox, Google Browser) 3. 22 Sign in mobile phone FREQUENTLY ASKED QUESTIONS. 3 3 4 4 6 7 8 10 10 14 17 20 21 22 22 25 28 27 28 31 32 34 36 36 36 42 43 43 43 44 45 45 47 47 49 50 54 55 57 58 59 Welcome You have purchased the Polaroid IP Camera solution because security is extremely important to you. So important, in fact, you have chosen a high quality video camera so easy to install you can do it yourself. Once you do, you will be able to transmit powerful clear images into the Cloud and monitor them from any digital device, including your smart phone. Polaroid IP cameras transmit high quality video content at 30fps on the LAN/WAN utilizing MJPEG hardware compression technology. [. . . ] Also note that power must be on during the upgrade and it has to be in wired mode. Upgrading freely without taking any of these precautions could do damage to the camera. Click on Network and it will cause the prompt below to pop-up: 30 IP350 Manual 31 Polaroid • Settings 3. 3 Basic Network Settings There are two places you can manually fix the camera’s IP address. One, as we have mentioned earlier is the IP Camera Tool (figure 2. 3) , the other is the Basic Network Settings window below: Polaroid • Settings Figure 5. 7 NOTE: The default setting for your camera is “Obtain IP from DHCP server. If you have this box checked, you will have to un-check it in order to change the IP address numbers. If you do not know the Subnet Mask, Gateway, or DNS Server check the Local Area Connection Status of your computer. Go to Control Panel >Network Connections > Local Area Connections >Support > Details. from taskbar, click on it, then choose Figure 5. 9 To find the DNS Server, follow similar instructions above as you did for Gateway. If your router supports DHCP function, choose “Obtain IP from DHCP Server” to get dynamic IP. Figure 6. 0 Http Port. If it does not work however, you may change the number to another value (i. e. 85) Figure 5. 8 32 IP350 Manual 33 Polaroid • Settings 3. 4 Wireless LAN Settings Polaroid • Settings Figure 6. 1 Figure 6. 3 Figure 6. 2 Note: Follow the instruction numbers as they appear in this figure. If your router is encrypted, you must ascertain and keep the key code. To login in to a camera, click on Network, then go to Wireless LAN settings to set-up and then Scan. Scan two times, the WAN LIST will appear and you may choose the camera you wish to use. Wait about 30 seconds, until the camera reboots, and then unplug the network cable. The camera will now transmit wirelessly. Figure 6. 4 Figure 6. 5 34 IP350 Manual 35 Polaroid • Settings 3. 5 ADSL Settings When connect to the Internet through ADSL directly, simply enter ADSL user name and password obtained from ISP. (see figure 6. 6 and figure 6. 7 below) Polaroid • Settings You may choose to use a Third Party DDNS. for example from Dynds, Oray, 3322 etc. ) Figure 6. 6 3. 6 UPnP Settings Figure 6. 7 Click UPnP Settings to choose Using UPnP to Map Port Figure 7. 1 Figure 6. 8 All you have to do is click Submit in order to automatically allow your camera to utilize UPnP forwarding. If your router supports UPnP, you will not have to do port forwarding. See figure below: Figure 6. 9 NOTE: For UPnP, make sure your UPnP setting is on in your router. In this case, we recommend you do port forwarding manually (see figure 7. 4-7. 9 for details). 3. 7 DDNS Service Settings Figure 7. 2 Figure 7. 0 36 IP350 Manual 37 Polaroid • Settings Polaroid • Settings SETTINGS AND SEARCHING FOR THE NETWORK PATH, ONCE IT COMES UP YOU CAN RUN YOUR MOUSE OVER THE ICONS FOR PC AND GATEWAY TO ASCERTAIN YOUR SYSTEM ADDRESSES. ) Set Port Forwarding in the router. [. . . ] Snapshot, Reversal, Mirror, and IO Linkage functions. REASONS CAMERA CANNOT BE ACCESSED OVER INTERNET?There could be several reasons: 1) ActiveX controller is not installed properly. 3) Port forwarding is incorrect (refer to figure 7. 4 through 7. 9 of this manual and make sure the settings are correct. Make sure the DHCP in your router is enabled; do not enable MAC address filter. [. . . ]