Detailed instructions for use are in the User's Guide.
[. . . ] 8 Route the cable so it doesn't overhang, and can't be tripped over or caught. 10 Unplug the stand when not in use, before moving and before cleaning. 11 Check the lid is fully closed before switching the kettle on, otherwise it may not switch off. [. . . ] 21 It's best not to turn the keep warm function on after the water has boiled, or the water may not actually reach boiling point. 22 After use, you must turn the keep warm function off manually, by sliding the keep warm switch away from the kettle, towards the handle. 23 It won't turn itself off, even if there's no water in the kettle. , If you forget, and leave it on, it won't do any harm (except to your electricity bill), but the kettle will get hot let it cool before filling, to avoid spitting.
window glow what the colours mean
none blue red the kettle is cut off from the electricity supply the kettle and stand are powered, but the boil switch is off the boil switch is on, and the water is heating to boil
check the water level
24 If you're using the keep warm function, check the water level every time you pour. 25 When the water level gets down to about 2 cups, top up the kettle, and boil it again. 26 Don't put the kettle back on the stand if it contains less than 2 cups of water.
general
27 Remove the kettle from the stand before pouring. 28 To avoid the risk of splashing, pour slowly and don't over-tilt the kettle. 29 Don't tilt the kettle backwards, water might get on to the control area. If this happens, let the kettle dry before use sit it somewhere warm for 12 hours. Don't worry it's the steam used to switch off automatically, which then condenses and escapes via vents under the kettle. Again, don't worry it's due to the bonding of the element to the kettle floor.
insufficient water
32 Boiling with insufficient water will shorten the life of the main element. 33 To prevent the kettle cycling on and off, remove it from the stand, and sit it on the work surface till it's cold. 34 Don't fill the kettle till it's cold, or it may spit.
care and maintenance
35 Unplug the stand from the wall socket, and let the kettle cool down before cleaning. You may use a little household detergent, but if you do, rinse well to avoid tainting the water. 40 Don't use harsh or abrasive cleaning agents or solvents.
descale regularly even in soft water areas
41 Limescale may be white, coloured, even rusty-looking, but it's normally visible. 42 Phosphate scale isn't generally visible, but it's there, even in soft water areas. 43 All scale causes overheating, which reduces the life of the element, and may trigger the boil-dry cut-out. So, even in a soft water area, descale at least monthly, to help keep your kettle in working order. [. . . ] If it's not working, read the instructions, check the plug fuse and main fuse/circuit breaker. If that doesn't solve the problem: Pack carefully, with a note of your name, address, day phone number, and what's wrong. If under guarantee, say where and when purchased, and include proof of purchase (till receipt). [. . . ]