User manual SIEMENS HICOM 118

[. . . ] 14 Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Call Intrusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3 Way Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Call Forwarding / Divert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] > You are now connected handsfree To disconnect call Depress RELEASE key 14:34 thu. > Call now disconnected 6 Answering an Incoming Call WHAT YOU HAVE TO DO WHAT HAPPENS from:external > Lift handset external enquiry?To transfer the existing call:Depress relevant Ext No key and RELEASE key or replace handset from:external > > 7 Accept Camp-on / Answer 2nd Call You have answered an incoming call and wish to hold the call on the switchboard in order to answer a 2nd call. WHAT YOU HAVE TO DO WHAT HAPPENS from:external accept camp-on? > Depress external return to held call?You are now connected to the caller. Transfer Second Call Depress Ext No key (e. g. 12) Replace handset Held call rings switchboard recalling:external > Lift handset You are now reconnected to the 1st caller. 12 return to held call? 8 Extend Call to Free Extension WHAT YOU HAVE TO DO Depress Ext No key (e. g. call transferred > Caller will hear music until call is answered. Depress RELEASE key or replace handset Announce Call Depress Ext No key (e. g. 12) 12 return to held call? Wait until extension answers, announce call, then depress RELEASE key or replace handset call transferred > 9 Extend Call to Busy Extension WHAT YOU HAVE TO DO WHAT HAPPENS Extension key o is on Inform caller that extension is busy. Call is extended to extension Depress RELEASE key call transferred > Caller is now camped on to busy extension and will hear music. 10 Recalls to Switchboard An extended call will recall to the switchboard after 30 seconds if the extension has not answered or is still busy. WHAT YOU HAVE TO DO WHAT HAPPENS RECALLing FROM 12 > Lift handset external enquiry?You are now connected to the caller. > If recall is due to: 1. o on 11 Recalls - Cont'd WHAT YOU HAVE TO DO You now have 3 options: 1. Depress Ext No key Depress RELEASE key Call re-extended to same extension 14:34 thu. Release call Depress RELEASE key If no Ext No key is available you can return to extended call by depressing the PICKUP key and dialling the relevant extension number. You don't have to wait for the call to recall to you. 12 Extension Calls Switchboard WHAT YOU HAVE TO DO WHAT HAPPENS Ext o flashes from: 12 > Lift handset 12 enquiry? > You are now connected to ext 12 Switchboard Calls Extension WHAT YOU HAVE TO DO Depress Ext No key WHAT HAPPENS 12 set callback?> You are now connected to ext 12 13 Outgoing Call from Switchboard WHAT YOU HAVE TO DO Depress 0 WHAT HAPPENS 0 > Key in required number e. g. 407-4111 0407-4111 > Extend call to extension Depress Ext No key (e. g. 12) 12 return to held call? Announce call and then Depress RELEASE key or replace handset call transferred > Last Number Redial The system automatically stores the last external number dialled from the switchboard. (The last 3 numbers dialled will be displayed). Redial last number Depress REDIAL key 04074111 next?> System will now redial the number 14 Call Intrusion You have a call for a busy extension and wish to intrude (break-in). WHAT YOU HAVE TO DO Depress busy Ext No key (e. g. Override Tone is heard Depress INTRUSION key Inform extension of waiting call Depress RELEASE key 14:34 thu. > Call is now camped onto the busy extension. 15 3 Way Conference The system allows for a 3 way conference with 2 external or 2 internal parties and the switchboard. You are engaged on an external call and wish to include another party. WHAT YOU HAVE TO DO WHAT HAPPENS external enquiry? > Depress please dial return to held call? [. . . ] call back set > Depress CALL BACK Key > When required Ext. is free Switchboard rings call back:23 > Lift handset 23 send message? > Extension you require is now ringing Ring Back (No answer) Same as above except Depress Idle Ext. Key Ring tone is heard When user returns to his office and either makes a call or receives a call the feature is activated. 22 Set Electronic Lock Code WHAT YOU HAVE TO DO Enter code 93 WHAT HAPPENS lock code: > SPEAKER o on SERVICE o on Enter default code "00000" new lock code: > Enter new code re-enter code: > Enter code again lock code saved > 23 Night Service Your night service requirements will be pre-programmed into the system. Activate Depress NIGHT Key night service (variant) NIGHT o on > Deactivate Depress NIGHT Key night service: off > 14:34 thu. Programme Function keys - dial 91 - press required key to be programmed - press to change feature? [. . . ]