User manual US ROBOTICS 000839-08

[. . . ] This manual covers installation and operating instructions for the following 3Com modems: Sportster® 33. 6 kbps internal and external modems 3Com, the 3Com logo, U. S. Robotics, the USRobotics logo, and Sportster are registered trademarks; Connections, Total Control, Courier, RapidComm, x2, and the x2 logo are trademarks and Towne Square 2000 is a service mark of 3Com Corporation or its subsidiaries. Windows and Internet Explorer are registered trademarks of Microsoft Corp. Any other trademarks, trade names, or service marks used in this manual are the property of their respective owners. Copyright © 1997 3Com Corporation or its subsidiaries 7770 North Frontage Road Skokie, IL 60077-2690 All Rights Reserved TABLE OF CONTENTS Before You Begin (Windows 95 Users) Internal Modem Installation with Windows 3. x A Word about COM Ports and IRQs How to Use ComTest to Determine Your Modem's Settings Testing an Installed Modem What to Do with ComTest's Recommendation How to Change the Modem's Settings How to Insert the Modem into the Computer Internal Modem Installation with Windows 95 Plug and Play Installation How to Prepare for Plug and Play Installation How to Insert the Modem into the Computer Installing the Modem Drivers External Modem Installation with Windows 3. x How to Determine Which Serial Cable to Buy How to Connect the Modem to the Computer 1 4 4 6 9 9 12 14 21 21 21 23 27 35 35 36 ii TABLE OF CONTENTS External Modem Installation with Windows 95 How to Determine Which Serial Cable to Buy How to Connect the Modem to the Computer Installing the Modem Drivers Manual Modem Installation Software Installation and Testing Software Installation and Registration Using the Setup Wizard Sending Your First Fax Installing Other Fax/Data Software Type of Modem Initialization String Flow Control UART (External Modems Only) Using Modem Station Why Modem Station? [. . . ] · Carrier Frequency displays the electrical frequency of the carrier signal. · Trellis Code, Nonlinear Encoding, Shaping, and Precoding all refer to methods of handling high speed data transmission. · The items followed by (dB), (-dB), (-dBm), and (msec) refer to variations in the modulation tones that actually carry the information. 101 USING MODEM STATION The rest of the screen contains information about CRC errors, Block Errors (Blers), resent data, and other data. This information is very important if you experience problems transmitting or receiving data or if you suspect problems with your phone service. The Winmodem product uses special software (called a `driver') to manage many of your Courier documentation for instructions on configuring these special features. We hope that you enjoy exploring the world of information and entertainment your new Sportster modem will open up for you and that Modem Station will make using and configuring your new modem as simple as possible. If you are using a Winmodem, the Extended Information menu will offer you the option of clicking on VxD to view information on the Winmodem driver. Please refer to your Winmodem manual for detailed information on the Winmodem drivers. Courier modem users will see a display of current Dialback/Security settings. Refer to Remember: If you have any questions or problems, feel free to visit one of our many online forums. For answers to specific questions, be sure to visit our World Wide Web support site at www. usr. com/home/online/main. htm, or try our BBS (847-982-5092). U. S. ROBOTICS MODEM UPDATE WIZARD Your ConnectionsTM CD-ROM includes the U. S. This software is designed to quickly update your modem, whether to a newer version of its current code or to 3Com's revolutionary new x2TM technology. You can update your modem in any of the following 3 ways: 33. 6 K to 33. 6 K (update) = FREE 33. 6 K to 56 K (upgrade) = $FEE* 56 K to 56 K (update) = FREE * Fee for upgrades is subject to change. NOTE: Complete the instructions in the Software Installation and Testing section of this manual before installing the Modem Update Wizard. NOTE: These instructions pertain to Windows 3. x and Windows 95. However, only Windows 95 screen shots are shown unless the process for Windows 3. x users differ significantly. NOTE: You can obtain this software from our BBS (847-982-5092) or from our World Wide Web page (www. 3com. com) if you do not have a Connections CD-ROM. Installation 1. From the main Connections menu, click Customer Support (circled in the following screen shot). NOTE: Windows 3. x users launch the CD-ROM by clicking the Connections icon in the Connections program group. 104 U. S. When the Customer Support menu appears, click Modem Update Wizard (circled in the following screen shot). 5. Next, click Learn More & Get Software (circled in the following screen shot). 105 U. S. In the following screen, click Install. NOTE: If you use Netscape to view the Connections interface, you will be asked to save the setup program for the Update Wizard to your hard drive. The next screen indicates where the installer will store the files for the Update Wizard. Otherwise, click Browse to find an acceptable directory. 107 U. S. [. . . ] To obtain service under this limited warranty, contact the 3Com Technical Support Department at 847-982-5151 or by mail at 3Com, 7770 N. Frontage Road, Attn. : Technical Support Dept. , Skokie, Illinois 60077-2690. You will be given a Service Repair Order ("SRO") number to help 3Com keep track of your limited warranty request. Once you have received your SRO number, take or send the product, postage prepaid and insured, to 3Com, Attn: RMA, [your SRO#], 6201 W. [. . . ]