User manual US ROBOTICS 005683-03

[. . . ] This manual covers installation and operating instructions for the following 3Com modem: U. S. Robotics is a registered trademark and Connections, RapidComm, and x2 are trademarks of 3Com Corporation and its subsidiaries. Any other trademarks, trade names, or service marks used in this manual are the property of their respective owners. © 1998 3Com Corporation 7770 North Frontage Road Skokie, IL 60077-2690 All Rights Reserved IMPORTANT! [. . . ] If you save anything to the modem between the last connection and this screen, the modem will not save these settings. The Winmodem uses special software (called a `driver') to manage many of the functions handled by hardware in our other modems. The Extended Information menu will offer you the option of clicking on VxD to view information on the Winmodem driver. Courier users will see a display of current Dialback/Security settings. Refer to your Courier documentation for instructions on configuring these special features. 55 U. S. ROBOTICS MODEM UPDATE WIZARD The Connections CD-ROM, which came with your modem, includes the U. S. This software is designed to quickly update your modem to the latest code. NOTE: Complete the instructions in the "Software Installation" chapter (starting on page 29) before installing the Modem Update Wizard. NOTE: You can also obtain this software from our BBS (847-982-5092) or from our World Wide Web page (http://www. 3Com. com/56k). NOTE: The following instructions apply to Windows 3. x and Windows 95 users. Click OK. NOTE: For more detailed instructions, see our World Wide Web page (http://www. 3Com. com/56k). 5. Follow the on-screen instructions to complete the installation. Updating Your Modem 1. 57 TROUBLESHOOTING AND ONLINE HELP RESOURCES PROBLEM: The modem displays double characters on your monitor. Diagnosis: The software's local echo setting is probably turned on. Possible Solution: Disable Local Echo in your software OR on your modem (not both). You can turn the local echo off on the modem by typing ATE0 and then pressing ENTER in your software's terminal mode. To turn the local echo setting off in the software, refer to its documentation. PROBLEM: The modem won't go off hook to dial or doesn't answer the phone. Diagnosis: You may have plugged your modem's phone cord into a digital line. Possible Solution: Plugging your modem's phone cord into a digital phone line can damage the modem. Call your phone company if you are unsure whether or not your phone line is digital. 58 TROUBLESHOOTING AND ONLINE HELP RESOURCES Diagnosis: You may have plugged your modem's phone cord into the wrong jack on the modem. Possible Solution: Make sure the phone cord is plugged into a jack labeled with the word TELCO or a wall plug icon. Possible Solution: The phone cord should be plugged into the TELCO jack on the modem and the wall phone jack. Robotics box if possible. Diagnosis: The phone jack may have been wired incorrectly. Ask them to make sure the tip and ring are on the inside pair of wires. [. . . ] Le matériel doit également être installé en suivant une méthode acceptée de raccordment. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas le dégradation du service dans certaines situations. 94 Les réparations de matériel homologué doivent être effectuées par un centre d'entretien canadien autorisé désigné par le fournissuer. La compagnie de télécommunications peut demander à l'utilasateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilasateur ou à cause de mauvais fonctionnement. [. . . ]