User manual US ROBOTICS USR5695 INSTALLATION GUIDE

[. . . ] 1 READ ME FIRST! Prepare for installation. Write the modem's serial number in the box below. The serial number is located on the white bar code sticker on the modem and on the modem's box. 2 Remove the expansion slot cover. CAUTION: To avoid the risk of electrical shock, make sure your computer and all peripheral devices are turned off and unplugged. Disconnect all telephone cables from the modem before opening the PC cover. Unscrew and remove the expansion slot cover at the back of an empty PCI expansion slot. [. . . ] Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L'entreprise de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à cause de mauvais fonctionnement. Centre de guarantie et de service après-vente: Keating Technologies 25 Royal Crest Court, Suite 120 Markham, ONT L3R 9X4 3Com Corporation Limited Warranty HARDWARE: HARDWARE 3Com warrants to the end user ("Customer") that this hardware product will be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its authorized reseller: Five (5) years 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product. 3Com warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. PROBLEM: The Windows operating system does not recognize my modem. Possible solution: You may be using an IRQ that is already in use. Windows 95/98 Operating Systems If Plug-and-Play fails to install the modem, you need to determine IRQ availability. You will now see a listing of your system's IRQs and the devices to which they are assigned. If an IRQ is not present in this list, it indicates that Windows is not currently using it, and the IRQ is considered available. If a yellow exclamation point appears over the modem's description, your modem is in conflict with another device. Either your modem or the other device will have to be reinstalled to another IRQ in order to resolve your conflict. If a usable, free IRQ does not exist, you may need to remove, disable, or relocate another device. Refer to that device's documentation for more information about removing, disabling, or relocating it. If Windows still fails to recognize your modem and it does not have a yellow exclamation point next to its IRQ, or if your modem doesn't appear in the list, another problem exists, and you may need to call 3Com Technical Support. Windows NT Operating System Turn off your computer and physically remove the modem. Restart your computer, and check for an available IRQ by clicking Windows Start, Programs, Administrative Tools, and Windows NT Diagnostics. If there are no IRQs available, you may have to remove, disable, or relocate another device in order to free an IRQ for use by your modem. Refer to that device's documentation for more information about removing, disabling, or relocating it. Possible solution: You may be using a COM port address that is either already in use or not configured correctly. Windows 95/98 Operating Systems Make sure your COM port is not already in use by another device. Click Windows Start, Settings, and Control Panel, and then double-click Modems. If there is another modem installed, click the Diagnostics tab to find out which COM port it is using. If a previously installed modem is already using the available COM port, you should uninstall that modem. See your previous modem's manual for uninstallation instructions. [. . . ] Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could effect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. In The United States: 3Com USO# ______________ Attn. Prospect, IL 60056 In Canada: Keating Technologies 25 Royal Crest Court, Suite 120 Markham, ONT L3R 9X4 3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not. [. . . ]