User manual WACOM SD-311E

[. . . ] Acrobat® Reader Copyright © 1987-1996 Adobe Systems Incorporated. Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Apple, the Apple logo, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, MS, Windows, Windows 95, Windows 98, and/or other Microsoft products are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. [. . . ] Turn the pen over; the status LED should change from orange to green when the eraser enters proximity. If any of the above tests failed, you may have a defective pen or tablet. See Contacting technical support. MACINTOSH TROUBLESHOOTING If your PenPartner tablet is not working, see the sections below: Checking USB cable connection(s), Macintosh, Verifying your Macintosh is USB ready, Testing the hardware, Macintosh and Resolving software conflicts. Checking USB cable connection(s), Macintosh Make sure your computer is turned on, the operating system has finished loading, and PenPartner is properly connected to an active USB port. PenPartner's status LED will light whenever the tablet is connected to an active USB port and your computer has recognized it as a USB device. If the LED is off, try the following: · Make sure the USB cable is securely connected to a USB port. · If you are connecting the tablet to a USB hub (or hub device such as a monitor with USB ports), be sure the USB hub is properly connected to your computer and is active. If the tablet's status LED does not illuminate after your computer is on and has finished booting up, your USB port may be inactive. See Verifying your Macintosh is USB ready. Contents Index HAVING TROUBLE?Page 38 Verifying your Macintosh is USB ready If the tablet LED does not light, your computer may not have the necessary USB software installed, or may not be configured properly. · · · · If you have an iMac, you will need Macintosh OS 8. 5, Mac OS ROM 1. 2. 1, and iMac Update 1. 1 (located on the PenPartner CD-ROM). If you added a USB interface card you must also install system software to support the USB card. Restart your computer and watch for the successful startup icon until you find the conflicting extension. After you locate the conflicting extension, return the rest of your extensions to the Extensions folder. If the conflicting extension is not required, leave it in the Disabled Extensions folder; otherwise check if an updated version of that extension is available, or contact WACOM Technical Support. Contents Index HAVING TROUBLE?If the PenPartner driver still does not load, locate the conflicting control panel. · Go to the System Folder and create a new folder titled, "Disabled Control Panels". If you see the successful startup icon, you have a conflict with one of the control panels. If the PenPartner driver still does not load, drag your third-party control panels back to the Control Panels folder and delete the Disabled Control Panels folder. · Start moving the control panels, a few at a time, from the Disabled Control Panels folder back into the Control Panels folder. Restart your computer and watch for the WACOM tablet successful startup icon until you find the conflicting control panel. After you locate the conflicting control panel, return the rest of your control panels to the Control Panels folder. If the conflicting control panel is not required, leave it in the Disabled Control Panels folder; otherwise check if an updated version of that control panel is available, or contact WACOM Technical Support. Contents Index HAVING TROUBLE? [. . . ] Reseller indemnifies WACOM from any claims by third parties for damages resulting from or connected to resellers fault. The rights and limitations set forth in this statement do not limit or exclude certain statutory rights that may be applicable in the country of your purchase. If any of the provisions of this statement are declared void, such provisions shall be considered separate from this statement and the statement shall otherwise remain in full force and effect. This Limited Warranty and Liability is governed by the laws of the Federal Republic of Germany. [. . . ]